Reviews for Carvel in West Orange, NJ
Amazing ice cream, just no sampling flavors
Good soft serve ice cream. A little pricey. Noisy due to loud machinery in the store.
Ordered a custom cake (extra crunchies) for my daughters birthday. I called the Carvel closest to my house and they were not... very helpful. I then called the West Orange Carvel. Staff could not be nicer. I picked up the cake no issues?served ityesterday. My nephew was complaining when we were cutting it that it was so unoriginal?until we tasted it?OMG it wasdelicious. He was talking about it for the rest of the night?for that matter so was everyone else. From the service to theactual product could not be happier. Highly recommend the West Orange Carvel. Read more
Really enjoyed my experience at this Carvel! Every Wednesday is BOGO classic sundaes so it's such a great deal. The store... manages to keep the store very clean and has plenty of choices for toppings. Absolutely love this place! Read more
I was there recently to pick up a birthday cake. The young man behind the counter was very sweet and apologized in advance if... the writing wasn't so nice because he was still learning. I told him anything he does is way better than I would do! He told methat another customer has complained about his cake writing skills. It wasn't until he said that that I noticed he has aphysical deformity and that made me really sad for h that a customer would be so disgusting. Kudos to. Carvel for giving thisyoung man a chance. He did a wonderful job on the cake by the way!! Read more
The worker asked what size ice cream I wanted and I said "a medium cup". She told me that a medium was only 2 scoops. I pointed... to the scoops size chart on the glass and told her it was 3 scoops on there. She said all she knows is that a medium is 2scoops. I repeated that the picture showed 3 scoops. The worker said she could not see it because it was not facing her. Imotioned for her to come around and look at it, but she refused. She was acting like she was in a hurry, even though there wasonly 1 other person waiting. So, I took a picture of the scoops size chart with my phone and showed it to her. She was huffing,puffing and rude while waiting for me to take the picture and show it to her. When she saw it, she said "well I can give you 2scoops and a little scoop". Then a younger woman entered the store without a mask on (or visible), ignoring the sign on thedoor about how masks were required for entry. I did not see her sanitize her hands. She walked past me and the other customer,opened the small door and went behind the counter. Apparently, she was an employee of the store as well. Read more
Carvel now open on Northfield Ave across from Turtle Back Zoo And the Safari Mini Golf Adventure! Today we stopped for some ice... cream and we delighted to find an incredibly clean Carvel with many Covid19 updates in place. There were markers for socialdistancing and plexiglass to separate the guests and workers. The workers were kind and helpful and got the order right! I washappy to see how many different cakes could be ordered via the cake book I videoed below! The soft serve was perfect and therewere six choices of it. The hand dipped had many more flavors! I took a pic of all the available toppings! As for me I went withthe chocolate chocolate brownie! Yum to the max. This is a perfect location for a Carvel and I?m sure we will be stopping herequite a lot! They also have all the usual specials like Wednesday is Sundae at Carvel! Its always a good time for ice cream!!See you there! Read more
Bad quality ice cream. Never had a carvel vanilla soft serve that was icey and grainy. It is here! Staff is nice but product is... poor!?? Read more