Reviews for McDonald's in West Palm Beach, FL
I know its tough to keep a place clean but there is no reason to have every square inch of the floors to be slippery from... grease, we only walked in to order bc the drive thru is too slow Read more
Sadly it takes 20 minutes to go through this drive thru. It has happened more than once and only 1 car is in front of me to... order. Food is always good. They keep forgetting my straw. But employees are kind, courteous and smile which is muchappreciated. Read more
This McDonald's is advertised as being open 24hours, both online and via signage plastered all over the building. When I arrived... at the drive-thru, no one answered me at the speaker. I drove to the window, but I could not see anyone inside, despite thelights being on. Read more
Was there at 6:05 am after a long night needing some coffee and food. Sat in drive thru for 5 minutes nobody came on so I drove... up to the window. Employees ignored me, I kept asking if they were open but they would not respond. Finally, the manager walksby and I yell to her if they are open, she responds, we do not have anything ready yet, I ask her, what time do you open? Sheresponds by walking away from me. Beyond unacceptable! What McDonalds that opens at 6 am doesn't have anything ready at 605 am??Communication to your customers should be a priority. Having food ready after opening time should be a priority. UNACCEPTABLE.. Read more
The "Open 24hr" signs are posted throughout. They're liars. It's not open, but the staff still answers the drive-through as soon... as you pull up to tell you they're closed. TAKE DOWN THE SIGNS! IT'S FALSE ADVERTISING! Read more
STAY AWAY FROM THIS PLACE !!!!!! Subtract the 1 star, this place has rude , mouthy employees, disrespectful, under trained,... under educated, nasty people. Wife and I on a day trip, stopped for a bite to eat, ordered 3 hamburgers and a chocolate milkshake. We paid , pulled to next window, was handed a medium chocolate shake, immediately we seen the shake was more likechocolate milk, runny mess. We asked for a fresh shake and then 4 different voices yell to us " that's the way they are nothingwe can do" we asked for another one anyway. We were told to pull up and wait for our fresh shake while other individuals couldget their order, so we did. We waited about 2 minutes then 3 McDonald's employees started yelling pull up move up, pull up. Wedid not move, these people were actually yelling out the side door and from the sitting area inside. Finally another employee ofMcDonald's handed the shake to the first, then the second McDonald's employee that were washing windows and picking up emptyingtrash and rudely over to me. ( How unsanitary is that???) I looked at that shake it had ice chips like, and worse than the firstone. I had to go inside to get a refund for our purchase. The manager states that's the way the shakes are. Disgraceful thisplace is not friendly, not a clean place, employees are disrespectful, nasty, lazy, untrained, hateful bullies. Read more
This McDonald?s is horrible. Employees always rude even though they are the ones who messed up your order, ice cream machine is... never working typical, never answer phone. I order a 6pc with fries(simplest order ever) they gave me 4 nuggets and fries bothwere cold. Went back they gave me fresh food but call themselves trying to be funny and barely filling up fries. But I can showthem how to be funny promise. Read more
Manager is very rude. Her tone & attitude was very nasty. She was unhelpful to a crew member that when to her for help. Her... response was so rude and loud that the crew members was clearly embarrassed to come & repeat what she said but we everythingheard from the drive-thur window. This is why McDonald?s would never be chick- fil- a. LEARN CUSTOMERS SERVICE SKILLS. Read more