Reviews for Popeyes Louisiana Kitchen in West Point, MS
We went inside to order thinking we would get it right for sure-NOT! I asked for an Arnold Palmer and got half sweetened tea.... They didn't have enough tenders to fill my order so they gave me a chicken thigh and left my biscuits for my family meal offcompletely! They used to be on point t but it gets worse by the month!! Read more
HIGHLY disappointed in my order. Went to order the chicken sandwich for my husband. They were already sold out for the day. It... wasn't even late! I ordered the shrimp special. I ate 2 shrimp but I had the urge to throw up. I knew they weren't fresh,obviously, but they had a funny taste to them. Smelled very fishy, more than they should. It was like they were almost soured.Enjoyed the sweet tea though ??????? Read more
A fast food chain out of fries on one of the busiest traveling days of the year. Great planning on their part. Also if you want... a Sweet Tea make sure to ask for a Dr. Pepper. I didn't know this before hand I mistakenly asked for a Sweet Tea and was given aDr. Pepper. Read more
They decided to close early tonight. After waiting in a long line wrapped around the building just as I pulled up to the... speaker ready to order (8:57pm) they announced they where closed . Then shut the lights out in the drive through. I have afeeling all three or more employees stayed until the correct closing time (10pm) on the clock. Judging by the other reviews thisis just par for the course for this location. Wa Read more
1st time at this sub par restaurant. Not what is expected from a well known franchise. At the drive thru there was so much... background noise from the employees inside that it was difficult to understand the clerk. 8 minutes wait time at the window. Mymother ordered an apple pie, they didn't have any ready and stated "it will take about 4 minutes". So instead of waiting longerwe got extra biscuits. We get our order that included 2 teas, they didn't incude a straw. When I checked the drinks mom's teadidn't have any ice and mine had about 5 pieces of ice. I ask for honey mustard for my chicken strips, they gave me 2 packs ofhoney????. The chicken strips were rubber. The mac and cheese was pastey. Sloppy at the window, out of products that are on themenu, food undercooked, drinks without ice and no straws. Oh we did get 4 napkins. Btw this location doesn't serve breakfast. Read more
Ok, this was on a Sunday night at 9pm. They don?t close for an hour. They were out of regular tenders for the night. They were... out of tea for the night. The fries were cold. The spicy tenders were super dry, probably been under the warmer for hours. Theperson waiting on us could not get the order straight. It took me 4-5 times to get her to understand I wanted a #7 and a drink.I just believe if a restaurant is open they should have what?s on the menu. They shouldn?t shut down production more than anhour before they close so they can clean up and get out of there. Never had that problem at any other Popeyes. Trust me, I eat alot at Popeyes on the MS cost. Never had Thais problem. Read more
I went through the drive thru yesterday, June 12th around 5:30 and The girl working (wish I?d gotten her name) was GREAT. Lately... my experience at fast food drive thru?s has been awful. She was very pleasant when taking my order and when I pulled up, she hada smile on her face. My order was right (which rarely happens) and I didn?t have to ask for sauce, straws or a cupholder. Read more
Very unprofessional General Manager Yolonda O?Briant. I witness her behave very distasteful and unruly by cursing at a... customer and most of all throwing drinks and other items at him through the window. This was a terrible example as leader forthis franchise and showed very little respect for herself and her employees who were on duty as well. I will never recommend toPopeyes to anyone. Read more