Reviews for Thai City Restaurant in West Richland, WA
The place seemed clean and the service was friendly. I ordered the avocado rice dish because it did not have any broccoli in... it, and the dish came with broccoli in it. (I think it was a left over pre-made rice dish that just had avocados put in it.)Some of The food (especially the broccoli) tasted a bit off and both of us got ill that night. Probably will not return. Read more
The food here has all been very good. We have eaten here several times. As other reviewers have said, the wait times are just... ridiculous. I know everyone is having issues with staffing, but the last time I went there were 3 or 4 employees working. Therewas one table occupied in the entire restaurant. I called in my order at 4:40 and they said an hour. I planned ahead because weknow they are slow. I got there at 5:40 and they said it was still cooking. I finally got my food (two meals) at 6:00. Therewere two other people waiting that ordered after me as well and had been waiting around an hour. They need to figure out how toincrease efficiency with staffing issues. Just plan way ahead and be patient, and you won't be disappointed by the food. Read more
Probably one of the best Thai restaurants I've been to after living in different 5 cities on the east coast. Their thick broth... tom yum soup is the best I've had so far Read more
The food is good. My issue is the wait time on to-go orders. The to go order wait for one meal in 40-45 minutes and it's... happened on days and weekends. For one plate, I find that to be way too long. Maybe it's a staffing issue and if that's thecase, I hope they are able to add an additional staff so wait times aren't as long. Read more
My boyfriend and I love their food, even my picky 3 year old son!
Good Thai food! Good portions for the price! #48 and #33 were our favorites!
I've found my Thai restaurant in the Tri-Cities. The food is very tasty with authentic flavors. The staff is friendly with... excellent customer service skills. Read more
Ordered to go, we ordered the pad Thai, Thai city butterflies, Thai city rolls, yellow curry, and tofu pho. All were delicious... and great portions. The pho wasn't the same as far a flavoring in the broth as what I am used to at other restaurants but stillalot of pho. Read more