Reviews for Dunkin' in West Seneca, NY
Great and fast service, delicious pastry.
The way management was speaking to the employees was downright disgusting considering there was customers in the lobby. Id the... to see how they are treated when there aren't customers around. Read more
Breakfast was do fresh Love their coffee best in town. Friendly and courteous staff.
They didn't make the donuts on the sign advertised. Then they didn't have the jelly donuts with powdered sugar. Worst donuts... I've ever had! They don't make them like they used to. The server was rude upon check out. He didnt say a word! No thanks, nohave a nice day. Done with Dunkin Donuts! Read more
The only reason i gave it a 3 start is that there customer service is good some times. But I been coming here for a couple time... and it a hit and missed.. They can't do my coffee at all.. ???? I take a 6 &6 hot coffee and i try different days and weeks tosee if they can get it and every time they get it wrong... This is why I stay with Delaware and Hertel location, and i drive 20miles every day to get great coffeee.. So.. That's my opinion.. I order a bagel as well double toasted with a lot of butter andthey gave me a uncooked bagel and little spread of butter... Yuppp ...I just wish they was better.. Off to check out newlocation of Dunkin Donuts... Read more
West Seneca, NY location. Horrible. 14 minutes in the drive thru line. Bacon, egg and cheese bagel, medium coffee with cream... and sugar. I got a croissant sandwich that smelled of cleaning fluid. I also got a coffee without sugar. It wasn't the personwho took the order, it was the kitchen. They didn't give me thee wrong orders, stickers are correct. You cannot call thelocation, you just get an endless loop to the management company. Dunkin owes me $6.83. Read more
Loved going there and enjoying a holiday latte with the family. It was the most comfortable Dunkin' I have ever been in with... mostly booths to sit and relax in. We stayed there for over an hour and saw many other patrons come with family to enjoy thetreats in such a nice place. Staff was also nice. Read more
The overweight female manager at this location is ill-mannered, uncivil, disrespectful and overall a nightmare to deal with. She... was extremely rude to one of the employees at this location (right in front of customers) Thankfully, one of the employees gaveme her first & last name, and I have since then reported her to corporate. She needs to be fired ASAP and go work in back officewith her garbage attitude. Read more