Reviews for Tim Hortons in West Seneca, NY
Every time I go there they?re open but no one ever takes the order it?s just silent there in the store it?s open it opens at... six it?s a constant thing with them their customer service is poor Read more
Third time this month the coffee was double brewed. I paid 3 dollars for a cup of watered down coffee and creamer. Just go... across the street and grab a red bull. The employees at this location can't change a coffee filter. Come on Read more
Standard Tim Horton?s. Great coffee & donuts.
It's OK except the different men that wait at the end of the drive thru asking for money. It's ALL the time. I have not gone... thru drive thru because of this. They just stare at you while you are trying to pay for your order. Can social serviceshelp them ?? Read more
I see a lot of poor reviews. I think it's just a timing thing. The staff were kind and helpful when we were there. Our food was... fine. Read more
My morning stop. The employees are always friendly. My order is always correct. The drive thru goes quickly. Great job.
This is by far the worst Tim Hortons I have been to. Unfortunately, it is the closest location to my home and for convenience, I... find myself forced to pass through this location for my morning coffee and breakfast a few times a week. 3 out of 4 times, thesandwiches they serve are SEVERELY burned, (See my posted photo) and the staff is absolutely as rude as can be. I have witnessedon MULTIPLE occasions the manager of this location (skinny redhead with a tattoo sleeve) yell at customers. I have also hadissues where they?ll ring me up for something, charge me, THEN tell me that they?re out of that product and get upset when I askfor a refund. The staff is clearly poorly trained, and the management in place is a joke and should be removed from thepositions they?re in. The coffee itself is decent at this location, but that?s no excuse to treat your customers like they?rean inconvenience. Read more
Bennett and Julia made my order quickly and served with a smile. Love how they great me by name now!