Reviews for Tim Hortons in West Seneca, NY
Will NEVER forgive the staff for how rude they were on wearing masks... This was when most places were DONE with that useless... insanity I didn't even do it knowingly! I'm sorry, but you NEVER yell at a customer! Read more
This Tim Hortons location on Union Rd. & Clinton St. in West Seneca, NY doesn't have any flavor or Specialty drinks. I wanted... Peppermint Tea, which I don't be really consider Specialty or Fancy but they said we only have simple drinks. So I said I'llhave a Regular Tea with Splenda please, I threw in three Peppermint Altoids Read more
They?re always running out of the different essentials T.Hortons offer, no honey dip, carmel, no soup, no chocolate donuts, no... almond milk? Do they not know how or when to replenish?! Read more
Awful drive-thru cashier. Basically handed me my order without saying a word. Hire people with customer service/people skills!... Not too difficult. Tiny parking lot with drive-thru line wrapping around the building and onto Harlem Road. Won?t be returningto this location. Read more
Service during afternoon is absolutely awful. The girls who usually work afternoons are too busy to wait in walk in customers... because they are huddled together watching videos on their phone and using the F word all the time. It is like they are hangingout at a club and make you wait a few minutes before they even come to the register. Many times you hear them complain abouttheir job what cleaning duties they have to do that night and hope they lose power and close for the day. Watch the securitycameras and see what is going on. High prices and bad service Read more
Tried to use an app offer for a $2 latte and it didn't work after scanning it. Told the employee about the issue and they just... shrugged and said I don't know why it's not working and proceeded to have me pay full price. No sympathy at all and was offeredno solutions. Never coming to this Tim Hortons again. Read more
Walked into a gentleman waiting for a mobile order asking the girl what do you think I stole a bagel. Really! She had tattoos... was there about 11am. Crabby when she took my order. And then the girl making my sandwich put my sandwich on the counter andwalked away. Very miserable people especially when there is no one inside. Will not be going back there again. If you spendingmoney at least be polite. Read more
Drive thru is a joke will wait in an empty drive thru for 10 plus minutes or until its completely backed up into the street... before they will take your order almost always mess up ur order n this happens constantly wont be goin there anymore ppl need tobe retrained or fired ... taking someones order in a timely manner should be easy but there its like they cant be bothered to dothere job Read more