Reviews for Tim Hortons in West Seneca, NY
Didn't have what I wanted. Ordered a grilled cheese panini and the cheese isn't melted! Do not recommend! Slow service!
Used to be my favorite store, but now, if I could give them zero starts I would. I went in to buy few donuts, and there were... flies on the donuts and muffins, I told the employee Samm about it, she just said ?nothing I can do about it? dear Samm and dearTim Hortons employees: There?s is a lot you can do, you can talk to the manager and bring this to their attention, you caneliminate the flies or other bugs, you can put a cover or a door, there?s a solution for everything, I did not buy anythingthere and I will not go back to this location. Read more
Once agsin I get a cup of tea Luke warm not even hot wonder when thry brew if they forget to turn on the Hot plate. Prices go up... but service never improves Read more
Wish I could give zero. The worst Tim Hortons in existence. Not just bad service, but incredibly rude. Experienced it through... the drive through then again today. An 18 year old kid told me to "eff myself" when I questioned why a croissant rang up as $8. The owners of this franchise should be ashamed. I will never patronize again and would advise anyone the same Read more
Visited here via drive thru around 9am. Whoever was working drive thru was super nice and great customer service! Also, love... the smiley on my cup, you never know the type of day someone is having/going to have so that was cheerful to see Read more
Edit: within the past month, the staff at this store & the coffee has significantly improved. I'm really impressed and... happy. Coffee is always disgusting, employees seem like they hate their lives and they charge you differently for the samething. Any time I order extra caramel or extra pumpkin, I can't even taste the flavor, compared to other Tim's. If they're goingto charge me 60 cents for am extra pump it would be cool to at least tell my coffee is flavored. They also won't use granulatedsugar in iced coffee, they use this fake liquid sugar that has a horrible aftertaste. Convenient location, worst coffee I'veever had. Read more
Nice building but incompetent staff and management. Easily one of the worst Tim Hortons in the area. I order the same thing... every time I go but am charged a different price every time. Staff always looks and sounds dreary/sad/dejected. Coffee isusually burnt and disgusting. Manager is ineffective and rude. I will drive out of my way to one of the dozens of other,better, Tim's just to avoid this one...as you should. Read more
Waited about 5 minutes to get served. All employees were busy talking and joking around. The men's restroom appeared to not have... been cleaned in a week. No water at all to wash your hands. How do the employees adhere to health regulations if the sink doesnot work ? Read more