Reviews for KFC in West Springfield, MA
So bad service and dertey place where is the west Springfield helth department
I ordered a good sized order on door dash and after a hour and some change they cancelled my order, I will not recommend this... location to anyone. If a store cannot fulfill a order then they should let the consumer know right when they order instead ofwaiting a hour and some change for their food. Read more
Worst place to get food from. Everyone walks around mumbling, staring at you like you?re not supposed to be there, walking... around looking at customers at the counter then walking away. They make you wait 10 minutes for something as simple as a drink.When you place your order they stare at you like you speak another language. If you order from the app you?ll be waiting therean 45 minutes before your drinks are even handed to you. When they are handed to you they?re incorrect. When you finally getyour food it?s made wrong. Fire the whole crew. Read more
I have been to this KFC about 3 times in the past 3 months. Every time I go, you can't order certain things. I like dark... meat(thighs and drumsticks), but you can't order that. It's not like they don't have it, because they will allow me to have amixture of white and dark meat. If it was near closing when I did this, I could understand. Normally, it's between 5-7pm. Anyother KFC I've been to, never has this problem. Other places tell you when they don't have certain pieces and let you know itwill be a wait for that. Not this KFC. Horrible service!!! Read more
Do not. I repeat, do not attempt to order food after 8pm. By this time their inventory will have been depleated. (Side note:... this location consistently has inventory issues.). The employees that work this shift don't have the competence to run it. Myfamous bowl order came with all breadcrumbs. .Drive through was at least a 20 minute wait. Before I got to the window. Andanother 5 mins at the window. God awful. Read more
Horrible, Horrible and Horrible. They can care less about you being there. Rather talk to each other than you to take order and... you're standing awhile. Figure order online. Nope! They forget everything. This kfc straight up sucks. Look around for somethingelse. You're welcome. Read more
The order taker was quite rude. The line was extremely long for a random Monday. The food was cold and almost not thawed. It was... a very poor experience. There is ample parking though and the restaurant looks great. That's why it deserves 2 stars butotherwise I had a poor experience. KFC is usually great but I am not sure what happened here. Read more
Many people love it..and I like it to but I can't eat it. It's food it's to salty for me..I trayed but I can't have all that... salt..I get sick..wish they would use less salt on their food.. Read more