Reviews for Subway in West Springfield, MA
If I could give this Subway 0 stars I would. Stopped in quick to ask if the person I was with could use the PUBLIC restroom and... was denied entry. The employee behind the counter was rude and not helpful at all. I even offered to make a purchase so theperson with me could use the restroom. We even let the employee know there was a medical condition that would warrant its use.We still were denied access. What a disgusting establishment and this person should receive some remediation. Also, thefranchise owner should be ashamed of themselves for running a business like this. I would never return here, and will certainlytell others to do the same. Read more
Everyone like the brand name subway, Like any business, owners can decide what they put in their salad , and their menu,some... subway has fresh salad other just have fake lettuce ???? and fake tuna ???? ,frozen meatballs and preheat again,careful what youorder lol ???? service are ok , clean restaurant, most of the restaurant they are not taking any coupons, so don?t waste yourtime in savings your coupons for any discount Read more
They are scheduled to close at 8, but I arrived at 7 and the employee locked the door as I arrived and said they were closed.... Other people arrived also to find the door locked, but employee still inside. Read more
Food is a little better than the usual Subway. But the staff are very nice patient I want to get it right the first time. Even... when things out of their control like their water being shut off. They still give very good service. Read more
Your employee was very rude ,I went there at 8/11/2021 at exactly 5:30pm. I don't know his name just incase cooperate has to... investigate.. I came in with my son he completely ignored me and wouldn't say a word. I waited patiently till he finished whathe was doing. Then he ignores me again and tries to serve a Caucasian lady who came after me. After I told him I was first herudely looked at me took my order and after I was done he leaves my sandwich and goes to attend to the later behind me. I toldhim to check me out since my order was done. Again he rudely ignored me. I left with hungry 8 year old son. I am completelysaddened by his attitude towards me. Yes I'm black! Very saddened. Read more
Was waiting outside Sunday sept 6 , it was past 11 and door was still locked. Few people were waiting with employee standing at... counter not acknowledging us or why they weren?t open yet. Finally she opened the door when someone waiting knocked on door. Sheimmediately says the toaster needs to warm up so can?t toast anything, the man said no but does need bacon and she said wellit?s going to be awhile because the person who worked last didn?t prep anything. All 3 of us left pretty annoyed and agreedthat was last time going there Read more
A gentleman named Zack attended me and he was great. Very patient and handled food very well. Changing his gloves in every order... and took them off when handling money. He was a pleasant worker and great customer service skills !! Will definitely be back tothis location sandwich was great ! Read more
The owner was very rude. Watched me eat, accused me of stealing chips and complained that I got a refill of lemonade. Go to any... other subway for better service. Read more