Reviews for Taco Bell in West Springfield, MA
The customer service sucks! Not only that I waited 10 minutes to order with no other customers in the place! Those workers are... rude and play loud music instead of focusing on their job! Taco Bell, hire and train better people! Last time I spend moneythere! Read more
Hands down the greatest Taco Bell my husband and I have ever been to!! The food was great, service was quick, the manager was... very helpful!! He went above and beyond! The best taco supreme and the burritos were rolled perfectly! We will definitely beback! Read more
Sometime I read the reviews of this particularly Taco Bell location. Some of them are not fair I witnessed a drunk customer who... shouldn't have been driving in the first place treat the employee so rude. But the employee stayed professional that's a hardthing to do I appreciate it. They have improved on their service given the employee shortage. But when you go to the drive-thruhave some manners please. I will always go here thank you Read more
Absolutely disgusting. Thought I'd try an iced cofee. Don't know what kind of coffee but it wasn't pleasant. Couldn't finish it.... 2 bites of the burrito was too many bites. Hard shell taco barely had any meat. Only good item was the little cinnamon crunchythings. Read more
I ordered on the app went in and it was made fast and fresh the only thing I can say is that I ordered cinnamon twist and they... gave me nachos then not just a regular In-N-Out service at Taco Bell Read more
A few months ago, there was a competent team here, making orders correctly and well. Today they didn't even get what they... ordered, and the cashier argued that they find it differently, and not as it is written in the menu. There is too much neglectand shouting towards the client. We will not come to this TB anymore. Read more
Talk about rude, lazy, unprofessional and immature!!! While I waited for my food inside they were complaining about being busy... because all the drive through customers they had because of the Big E. Called them all broke and cheap because apparently theyshould?ve just bought food at the Big E so that they don?t have to work hard. On top of that once my order was done I wasn?thanded it, it was thrown to me on the counter without even a word being said and the employee proceeded to laugh and speak aboutother customers that they?ve encountered. What I ordered did not come out as it usually does at other Taco Bell restaurants.Prices are pretty much the same at every Taco Bell so the experience and quality is what should be looked at and they areDEFINITELY not up to par. The interior is clean only because they barely have walk in customers due to the location. Managementneeds to be notified! Read more
I like Taco Bell and I have to get something fast and it doesn?t seem like there?s a whole lot of calories in it like most fast... food but I could be wrong. It seems healthier than like other and plus there?s food there I can eat because I?m vegetarian. Read more