Reviews for Taco Bell in West Springfield, MA
The staff there were horrible we ordered food, took them a while asked them just in case if they forgot and they said it?ll be... out when they gave us it they threw it at us pretty much. When me and my friends started to eat one of the managers would stareat us we couldn?t eat in peace we decided to leave. If you ever want taco bell don?t go to this one Read more
I have bad eye sight caused by a stroke. I went into Taco bell they had that order machine there. I not able to use it cause... being 50 %blind.they wouldn't help me with it .nor take my order,told me use the order screen thing. I'd would be surprised ifTaco bell there goes under. I'm not the only one with health issues that can't use that thing to order. Read more
Customer service was nice however my food was messy ? not normal Taco Bell messy but I was looking forward to my Mexican pizza... which looked crazy, broken up before I could dig in?every time I?ve been to Taco Bell this is what I get and it was off the menufor a while ? now everything was good ? the food all was hot and I was gettin to the business ?????????until I pulled the longa*s black hair out my darn mouth ????(????????????????) ???? ?. Oh and I have braids so 1,2,3 not it(me) !!! Threw my receiptaway or misplaced it idk but I guess a quick fix/meal is tasty but not worth the hair I almost swallowed??????????????????????????and it was a long one ?? ?. #bonnetsmatter #whereisyourhairnets #guessillsticktodrinks Read more
Order it online to pick up in the drive through and the line wasn?t moving so I went in, they were all standing around... talking Laughing/swearing, trash everywhere. Didn?t Change their gloves after touching stuff while touching people?s food. Verydisappointed spending $20 + on food that was poorly made. Read more
My friend and I just went Taco Bell, the employees were all back goofing around and didn't feel like waiting on us. One poked... his head out and said could use the kiosk. I'm not using the kiosk because employees are having to much fun goofing around towait on the customers, so we left and took our business somewhere else. Read more
It's always pretty good. Good location off major roadways. Strange entrance on left side of road, narrow and comes up... unexpectedly, be careful driving into parking lot. Read more
Not too sure why Taco Bell can't be bothered to place a drive through menu where the people in line can read it. Instead they... have a single menu facing the order box. It's not like they have a simple easy to use menu system with numbered items oranything like that. People can't start planning their meal out this way until they are already ordering, this delays the orderand inconveniences everyone behind them. The food here is otherwise good, the place is clean and other than whatever managercan't figure out the drive through a decent fast food place to stop at. Read more
The person taking the order through the drive thru and the person at the window were very nice and efficient. But the food was... not good. The cheese in the cheese quesadilla was not melted. Overall disappointed Read more