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Reviews for Panera Bread in West Springfield, VA

Bita Hamzehlou 1 year ago
1

Very bad experience. I used to love Panera, but not anymore. On their chicken sandwiches barely you can find chicken. And worse... than that is their customer service. I called and complained, but they didn?t believe me, Read more

dimas sanchez 1 year ago
5

I have been visiting this place for more than 5 years or more, it is always a pleasure to go and eat there, the food is very... good and the staff is excellent. If you want a place to be with your family or be alone for a moment, this is the right place. Read more

Mandeep Mandeep 1 year ago
3

Is it really a $12.39 + tax serving. I mean really?It?s the first time I've felt cheated paying that much!

Mark B 1 year ago
2

Did this location get a new manager or something? It is always out of stock and I can never find the pastries I am looking for.... It was never this bad at this location no matter how busy it was. Other Penera Bread locations do not have this problem. Someoneplease reachout and save this branch. The other locations are too far for me to travel to everyday. It is called Panera Bread soI at least expect it to have bread and pastries. This location is doing damage to the brand. Read more

Brandy C 1 year ago
1

If you all like a little food poisoning to your diet, then here is where you must go!! Went there to grab a quick bite to go, ... just a bagel and cream cheese. Nothing special. Not noticing right away that something was off, they sold me SOUR CREAMCHEESE!!! Come on folks, keep dairy products cold or you may in the future find a large lawsuit from someone. Looking out for myneighbors. Read more

Sean Nelson 1 year ago
4

Sundays (around 11am to noon) expect a lunch rush and a 30 minute wait for orders taken at the counter. The cashier was nice... enough to let us know about the wait before ordering, and explained if you don't have time, that Chipotle is next door. Parkingand leaving was also hard at this location during the rush. I ended up ordering online around 7pm, and my order was ready forpickup within 10 minutes (rapid pickup / grab and go). The rapid pickup shelf is located in the rear of the store and will haveyour last name in the bag. Was disappointed in how small the soup was, when ordering the "pick 2" special, and it tasted likeit had a metal flavor to it. Read more

Thomas Nance 2 years ago
4

Service was great, seemed clean, but my flatbread pizza had chunks of parchment paper stuck to the bottom. Didn't realize it... until tearing the last two pieces apart. Wonder how much I ate! Check the bottom. Read more

Jess Rios 4 years ago
1

Very disappointed... My friend picked up the rapid pick up order and everything was messed up. She ordered a whole salad without... chicken and I ordered half a salad with chicken and they mixed our salads up! I got the whole salad, and she got the halfsalad.... she can't even trade salads because she's vegan. I also redeemed my birthday reward and it was not even in the bag!Incredibly disappointed in this service. Read more