Reviews for Cafe Rio Mexican Grill in West Valley City, UT
Good selection of food. The tortillas were fresh and heated to perfection. I had the steak with chips and cheese. The restaurant... was very clean and the staff very helpful. Read more
Yum, yum! This is a great place. Good portion size. Come hungry.
Amo café rio, the food is delicious ????!! I almost always ?drive thru?and I have never had a bad experience like today August... 14 Mm ???? 1:30 pm (west valley ) the woman was so bitter, rude, she didn't even say hello, she didn't give me my receipt,napkins or fork (and I saw that the same thing happened to the car that was before me, because he had to wait for a fork). shejust gave me the food quickly and she closed the window, so i had to move my hands and make movements, to ask for my receipt andshe did it in a bad mood, i tried to smile at her and say thank you, but still she acted bad way. maybe she's just tired or Idon't know, I think she should do a better job even if she's not having a good day. Read more
I had a 6 plate order. The burritos had hardly any meat, it was all rice. Literally 5 maybe 10% meat the rest was all rice. I... got 2 tacos. Hardly any meat at all on them. I get more meat on a street taco then I got on those tacos. Never been sodisappointed with Cafe Rio. Definitely won't be returning to this location ever again. Hopefully it was just this location. Read more
Loved it! Felt a little rushed going through the order line but if you know me, I will order what I want and how I want so I... always speak loud and firm. That?s just me. ???? I mean, I?m about to give you some money so I?d like to be sure I?m paying forwhat I?m asking for so the rushed feeling I got from the girl starting my order got shut down real quick. I was like , ?ma?am,that?s just the first order, I have 4 more to fill so listen carefully yeah?? ???????????? Sure she rolled her eyes in the backof her head (I would too.????) Anyway, got through the line, no waiting for me during this visit and checkout was easybreezy. Only thing, I forgot forks. ???? Took the food to the work team at our garage and was like? no forks? use thescrewdrivers. ???????? nah, I was able to scrounge up plastic forks. Thanks cafe rio! Food was ????????!!???????? Read more
Just stopped by the West Valley location by the Valley Fair Mall and got arguably the worst burrito I have ever had in my life.... This location has gone extremely downhill. So much so that I had taken a little over a year break from eating here and insteadgo to Costa Vida now. I asked them why they were ok giving me a burrito that is torn and opened up like this and they had noreply and no care to remake me a new one. Definitely won?t visit Cafe Rio after this ever again Read more
Saw this place in passing. Original plan was to eat elsewhere but this gem stood out! I'm only here a few days but will make the... most of it for sure! Will be back again before I leave! The food was delicious and saved some back at the hotel. Glad I foundthis place! Read more
(I am editing this post to let everyone know that the owner will respond to you within a couple hours, if you leave a good... review. Still no response to this review, posted yesterday) I am writing a bad review on each of my gmail accounts. Thats howdisgusted i am at how we were treated. The staff was so rude. Truly, I?ve never in my life felt the need to write a bad reviewabout a restaurant. I get people have staffing/retention issues. I want to be kind to people in the customer service industry, Iwork in it myself. This cafe rio location has turned cafe rio from my favorite restaurant into a place I?ll never go again. Weasked for the chips and queso deal, and the guy helping us asked a guy in his 40?s, with brown hair, to help us out. The guydoesn?t even look at us and starts walking to the cash register. He then proceeds to start talking to different customer andgives them free food. Turns around and walks away from us, to go cook some food. We just stood there, not knowing what justhappened, and then Leidi came up to ring us up. As we pull up the app for the chips and queso deal, leidi goes to bag up someother food. My food has been out of the oven the whole time this is happening. I have to point out to someone that my food wasdone, because they were too busy stocking the line. They finally get everything together (I thought) and the guy comes over toscan our app. He gives me my change, says have a good night and then tried to throw away receipt. I had to ask him for it. We(my partner and I) then had to lean over the counter to get our food and we had to bag it ourself. Then we get home, and hedidn?t even give us the chips we ordered and the rice in the burrito is cold. I?m writing this before I even heat up my food,that?s how frustrated I am. I want my money back. I don?t think anyone should go to the Valley Fair mall cafe Rio, because theywill be treated terribly. Read more