Reviews for Pizza Hut Express in West Valley City, UT
Used to really enjoy pizza hut, but now it's a joke. Every time I order it puts my delivery time as 3+ hours out, and now I have... close to 400 points that I can't use because my local store 'doesn't honor this coupon'. It's not a coupon, it's points I'veearned by giving them my loyalty as a customer and now, I'm taking it elsewhere. Read more
The cashier and manager were very nice. The employee handling my order, walked passed the finished items twice, the manager told... her my order was ready, she replied "I know" took fever to wrap it up. After all that the food was tasteless. Read more
Even tho they have a bell on the door I still had to wait a few mins to get help. An employee comes up to the front and looks... outside while playing his hairnet. He then walked into the back put his hair up and put in on then started to grab boxes withoutwashing his hands. Sat there for about 30 mins for a large cheese pizza and cheese sticks. Got home and the food was cold and Ilive about 5 mins away. Then to top it off the pizza that was supposed to be cheese had large spots of just dough and no cheese.Will never be visiting this location ever again. Read more
Worst pan pizza I ever ate. The girl on the phone said the new pan crust is thinner. She offered a $5 credit for next time, but... there won't be a next be time. Read more
Staff was friendly. Ordered the Cheesy Bites Pizza. It was okay. Not what I expected. Wasn't what it looked like in the ads.... Cheese in the bites is all melted out. I won't order it again. Read more
At 1am at 4/22/18. We had called to see what time they would be closing. I man answered very Rudely and condescending to us... saying that this was a prank call we try to explain to him that this was not a prank call and that we just wanted to order pizzahe ended up mocking us and telling us that they were closed we ended up calling again to speak to the manager as he claims thathe was the manager and we try to explain to him that Google is saying this with a Pizza Hut express he didn?t mark this againand told us that this was Taco Bell we explained that that is not what Google was telling us but again he was unprofessional andwas not willing to cooperate with us. Read more
If I had an option to put no starts I would. I called to ask about the pizza hut express and the guy who picked up was very rude... and assumed that I was prank calling. I told him I wasn't pranking calling and I hung up. I then called again to speak with themanager and the same person answered claiming it was the manager. He was very rude and condescending I'm professional Andcussed at me. He said that it was taco bell. I explained that Google didn't say taco bell. It said pizza hut express. I wasvery super with the situation. He Mocked me and again was very unwilling to Cooperate. Never again will I try to go or orderfrom here again. Read more
We used to love this location but it has gone so downhill in the past month we won't be ordering from them every again. I... attempted to order last week and the delivery time changed from 40 minutes to 80 minutes. I did call and speak with a managerwho apologized and refunded my order. Today we placed an order and received an email that it would arrive at 1:35pm, it is now2:30pm and I just got a text that the delivery will be made by Doordash but will take ANOTHER 20 minutes. I have tried callingthe store 4 times and was hung up on each time and I also tried calling customer service who attempted to connect me with thestore and was again hung up on. Read more