Reviews for Panago Pizza in West Vancouver, BC
Super clean place delicious food and excellent customer service
Terrible rude staff, bad tasting pizza, no respect for repeat tipping customers whatsoever. Truly putting the Panago name to... shame. This establishment should be closed up. They must hold on to ingredients way too long because their pizzas taste off whencompared to other Panago locations. Truly dissatisfied, won?t be ordering again till I move to another part of town and get anew location to order from. Read more
It is situated in the marine drive in west Vancouver. I used to be a regular customer of this store. I loved their veggie... pizzas. But then their quality went down a lot. It tasted terrible. When we tried to talked to them about the quality and tasteof their pizzas, they became very rude. I tasted their pizzas for a long period and I also order them from different locations,it does not taste like this. I never expected this from this store. I am giving one star with a heavy heart. Read more
The Hawaiian pizza I ordered from the West Vancouver Panago was terrible. I envisioned an old-fashioned Hawaiian pizza with... slices of ham and chunks of pineapple, cheese, and a slightly spicy tomato sauce. What I received was a minced mixture of hamcut into tiny cubes smaller than 1/4" surrounded by tiny cube of pineapple, also smaller than 1/4". The mixture looked likeminced pineapple and ham. IT WAS THE MOST DISGUSTING, UNAPPETIZING, UNAPPEALING PIZZA I have ordered in my lifetime of 55 yearsof adulthood. It tasted like minced garbage that I wouldn't feed to a pig. UPDATE: I will give Panago credit for responding tomy bad review of their Hawaiian pizza. I have not yet contacted them, but will give another update after I do. Read more
I ordered a pepperoni classic and noticed in the store that they were giving me a ham and pineapple. This was due to panago... changing the name of their pizzas and not really their fault. They totally fixed the mistake and were very kind and generous andit turned out to be a good experience. My thanks to them for their quick fix and kind manners. I must apologize as I was moreupset initially than I needed to be. Tiring week but no excuse. Read more
My experience at this Panago pizza really blew me away today. The staff was warm and friendly, the Head Chef, Sam, made jokes... that were tasteful, appropriate for my family, and completely hilarious. He made us feel completely at home while we waitedpateintly for our hand tossed pizza. The pizza itself was a real treat to the senses, and fun to watch be made, too! The qualityof the crust was far beyond anything I have experienced anywhere in North America. (And rivalling Italy, who would havethought?!) And Sam who runs the front has the customer service skills of a hotel manager at the four seasons. Five stars justisn't enough. To top it all off, after our lovely interaction, he insisted that I don't tip, because serving me was a treat initself (What a charmer!) And served me my fresh wings with a beautiful flower in it. My breath has been taken. I don't usuallyleave reviews, but this was a truly unique experience. It's so nice to see people spreading some wonderful positivity in such atroubling time in the world. Thank you Cramer and Sam, and thank you Panago! Read more
I have always loved Panago, even from back when it was Panagopolis. Thick but somewhat light crusts, high quality toppings, lots... of cheese... and dips. What an amazing idea, dips for pizza crusts! Whoever bright on that idea and expanded it to where it isat should be made a saint. Their website is great for ordering through - I see no faults there - but even just walking into thestore gets your food made quickly. Great prices for lunch, great sizes for dinner. As far as any pizza chains go, I rank Panagoas #1. Read more
Great service. They were considerate of my pick-up time. Made sure they didn't prepare my pizzas too early. Thank you.