Reviews for McDonald's in Westbank, BC
Could be better. The food was good nice and hot but the cashier was a little short with me
Best Mcdonalds ive come across. Fries and burgers always hot.
Best Mcdonalds ive come across. Fries and burgers always hot.
I (17 years old) came into Walmart this morning with my mother and decided to order some food and an iced coffee. A young boy... named Curtis (unsure of correct spelling, tall with brown curly hair) took my order. I could tell he was around 15 years old andfairly new but there were no problems with his work. I was given my iced coffee first while I was waiting for my food. I tookone sip and felt something come up the straw. I assumed it was a piece of ice, so I bit down on it. To my surprise it was rockhard. I pulled it out of my mouth and found a small, hard plastic, clear, perfectly shaped ball. As soon this happened, I wentback up to the counter and showed them. Two employees were standing there and took a look at it. The first thing they said was"I don't even know what that is. That's not from us." They then proceeded to ask if it was from under my acrylic nails, but itwas very obviously too large to fit under my nails. They continued to insist that since their cups are stored upside down, itwasn't from the cups. Clearly not, but it could be in the drink machine, but they were hesitant to believe me. The only one thatactually wanted to help was Curtis, the boy that took my order. Immediately after becoming aware of the situation he offered tomake me a new iced coffee. After I got the rest of my order, I went back over to my mom and I told her what happened and she wasnot happy. When we were on our way out, we stopped by to ask for the young boy's name to write a good review for him. As soon asthey saw I came back with my mom, they apologized. We were then offered free meals by the shift manager and told to let themknow about any problems with dental, as it hurt my tooth when I bit down on it and could've chipped it. I was really botheredwhen one of them said "Well you never know with teenagers these days.", suggesting that because I am a teenager that I wastrying to scam them. I would understand if I was halfway through the coffee or something and wan Read more
I (17 years old) came into Walmart this morning with my mother and decided to order some food and an iced coffee. A young boy... named Curtis (unsure of correct spelling, tall with brown curly hair) took my order. I could tell he was around 15 years old andfairly new but there were no problems with his work. I was given my iced coffee first while I was waiting for my food. I tookone sip and felt something come up the straw. I assumed it was a piece of ice, so I bit down on it. To my surprise it was rockhard. I pulled it out of my mouth and found a small, hard plastic, clear, perfectly shaped ball. As soon this happened, I wentback up to the counter and showed them. Two employees were standing there and took a look at it. The first thing they said was"I don't even know what that is. That's not from us." They then proceeded to ask if it was from under my acrylic nails, but itwas very obviously too large to fit under my nails. They continued to insist that since their cups are stored upside down, itwasn't from the cups. Clearly not, but it could be in the drink machine, but they were hesitant to believe me. The only one thatactually wanted to help was Curtis, the boy that took my order. Immediately after becoming aware of the situation he offered tomake me a new iced coffee. After I got the rest of my order, I went back over to my mom and I told her what happened and she wasnot happy. When we were on our way out, we stopped by to ask for the young boy's name to write a good review for him. As soon asthey saw I came back with my mom, they apologized. We were then offered free meals by the shift manager and told to let themknow about any problems with dental, as it hurt my tooth when I bit down on it and could've chipped it. I was really botheredwhen one of them said "Well you never know with teenagers these days.", suggesting that because I am a teenager that I wastrying to scam them. I would understand if I was halfway through the coffee or something and wan Read more
Store # 40277 in Westbank, BC Walmart Store. My preference for a burger at McDonalds is normally a Quarter Pounder with cheese.... On this occasion that is what I ordered, with a request for extra onions. When I got my order I noticed that there was a noteattached to the box that said "Extra onion". Two things, first the bun was stale and not only were there no extra onions, therewere "no onions' in the burger. Neither my partner nor I could finish the burger. Normally I would just pass this off as a baddeal and forget about it. This time I went back to McDonalds and spoke to the same clerk who served me. I told her I was notsatisfied and I would never come back to this McDonalds again. All she said was she was sorry. I would classify this asincompetence in the kitchen and serving a stale bun is unacceptable. Read more
Store # 40277 in Westbank, BC Walmart Store. My preference for a burger at McDonalds is normally a Quarter Pounder with cheese.... On this occasion that is what I ordered, with a request for extra onions. When I got my order I noticed that there was a noteattached to the box that said "Extra onion". Two things, first the bun was stale and not only were there no extra onions, therewere "no onions' in the burger. Neither my partner nor I could finish the burger. Normally I would just pass this off as a baddeal and forget about it. This time I went back to McDonalds and spoke to the same clerk who served me. I told her I was notsatisfied and I would never come back to this McDonalds again. All she said was she was sorry. I would classify this asincompetence in the kitchen and serving a stale bun is unacceptable. Read more
The service was very slow. Most of the staff looked like they were trying hard, with the exception of the cashier who had a lot... of attitude. Read more
The service was very slow. Most of the staff looked like they were trying hard, with the exception of the cashier who had a lot... of attitude. Read more
They don't have a lot of the regular McDonald's menu and the service leaves a lot to be desired for also not the cleanest place.... I highly recommend going down the road to the real McDonald's. Read more
They don't have a lot of the regular McDonald's menu and the service leaves a lot to be desired for also not the cleanest place.... I highly recommend going down the road to the real McDonald's. Read more
came here to get a kids meal for my child. we were given these chicken nuggets and she asked for better ones. we were given the... same onea back we asked again and were given these that were made fresh. still look like the first. clearly they need to work onquality control. the manager was very nice but the quality is terrible even for McDonalds. I am not happy and we will likely notbe coming back to this location. the nuggets are very dry and dark in color and tasted terrible. Read more
came here to get a kids meal for my child. we were given these chicken nuggets and she asked for better ones. we were given the... same onea back we asked again and were given these that were made fresh. still look like the first. clearly they need to work onquality control. the manager was very nice but the quality is terrible even for McDonalds. I am not happy and we will likely notbe coming back to this location. the nuggets are very dry and dark in color and tasted terrible. Read more
Horrible. Manager couldn't even tell me what the ingredients of my breakfast burrito was. Here is a side by side and alone pic.... They dont even have meet like this for other meals. Read more
Could be better. The food was good nice and hot but the cashier was a little short with me