Reviews for Dunkin' in Westborough, MA

Placed big order online, ready right on time, thank you!

Nice team always a little under staffed but everywhere is these days, they do the best they can with a smile, always happy to... stop for breakfast and a coffee Read more

Horrible! 3pm 1 car in drive thru ahead of us. Took 8mins to get ordered. Arrived at window and had to reorder bcuZ they didn?t... punch it in computer and have ready. Then they gave us the wrong order. It?s not that hard to make a cold brew with less iceONLY third time was a charm. RIDICULOUS!!!! Read more

Wasn't good! (at 6.50am)I asked for a avocado toast and bacon on top, the bread Wasn't toasted so was chewing ????and a couple... of dusty of bacon , I asked for a toasted bread the girl said: that's supposed to be!!!!! The rush brown was burned!!! Please DDattendants the night ???? is for sleep!!! Read more

My reviews are based on Mobility, and this Dunkin Donuts has a better accessibility auction. Efficient, unlike most Dunkin... Donuts, my order for on-the-go was ready when I got there. Also, the things I wanted were actually there, rather than missing.One can only ask why these people are not paid a higher wage. Shame on you Dunkin Donuts, you are a gold mine and have made manywealthy people even wealthier. Why not pass it along to those who work so hard for you amidst conditions that are not conduciveto staying away from the pandemic. Most of your staff are loyal people who have been there for years Read more

This Dunkin? has a habit of continuously messing up an order someway somehow. This most recent time they forget to charge for an... item and didn?t put it on the bill and want me to correct the mistake. Don?t get me wrong I agree pay for the food you want butalso there?s a point when it becomes a habit. Another time had to tell them 4 times over the intercom what I wanted and as I gotto the window they still got it wrong another 3 times of handing the order back and fourth. Very disappointing Read more

Ive been coming to this Dunkins for a long time now. And its the only 24/7 one around me. The late night staff acts like its a... problem when I place a very simple ordinary order and frankly I get alot of attitude as the customer. I would like to seechanges or I will stop coming here. Read more

Woman that works night shift refuses to even do her job. Says they are out of everything and gives horrible attitude and zero... service or effort. Acts like it?s a problem if you order a coffee from a coffee shop. Day time workers aren?t much better.Overall horrible service and staff. All should be replaced. Have been going here for years since it?s the only 24/7 dunks nearme, and I can?t emphasize how bad the staff is. Read more