Reviews for Carvel in Westbury, NY
I worked there and the owners were pretty nasty to me. I?m a teen and this was my first job. Kicked off the job with a three day... training where I essentially worked for free. After constantly being scolded and compared to a coworker I threw the towel in. Ihonestly don?t recommend funding this trash bin. Read more
This CARVEL has the best Ice cream on Long Island for Carvels. They don?t put milk or water in the franchise mix like a lot of... others do. Actually every other one in this neighborhood messes with the mix ratio. Go try them and tell me I?m wrong. The girlsare great also. Read more
Carvel is not what it used to be. Ordered a CMP and they didn't know what I was talking about. I'm pretty sure Carvel invented... the Chocolate, Marshmallow, Peanuts sundae and now it's not even on the menu. Clerks were clueless and not helpful in theslightest. Sad to say we're not rushing back. Read more
I guess I have to give 1 star at least to write this review. Awful place and terrible customer service. You would think if you... go there often in the summer they would at least be nice to you. Apparently I ordered my ice cream for my kids and he told methat the guy that hasn?t walked thru the door is next even though he hadn?t open the door yet or was even in the same buildingand told me he couldn?t take my order. So I told him thanks I?m not ordering anymore. Really rude to adults and kids. Lookingthrough the reviews everyone says the same thing. So why do we continue to buy from this awful carvel place. Today was my lastday. Going to Ralph?s from now on. I will not support a business that shows no respect to there customers especially if you livein this community we should be nice to each other. Read more
If I could give 0 stars I would, owners of this carvel are beyond rude, don?t wanna work, always has attitude and a mad face.... The one specific guy is the worst. Don?t ever go here. They?re so cheap, only carvel I?ve been to that weighs the ice cream LOL.Ordered a large cup of ice cream and it was half full. I go to ANY OTHER carvel and they fill my cup. Yes even the ones youmentioned as you gave yourself a 5 star review. Stay away from this carvel, save the trip. Go else where. Also went on aWednesday and it?s buy one get one, got charged full price for both. Never going back. Cheap steaks Read more
The ice cream was pretty good! It just seemed really expensive for what you were getting. Also they need to keep the freezers at... a colder temperature. Even the hard ice cream was more like soft serve. Inside was clean. Read more
Apologize if some of the reviewers aren't satisfied with their visit. Let's set the record straight. 1) there's no fee for... scooped ice cream, unless made for Shakes or Dashers. 2) Carvel has 5 sizes, Small being the third one of the five. Cost $4.49 +sprinkles or crunchies 79 cents+ tax = $5.74. Most Carvel charges about the same. Don't believe me? Please visit the one byNewbridge Rd. Or Hicksville on Old Country Rd. You'll end up paying about the same price. Jr. Cups/ cones are about 5oz. ofice cream. According to Carvel standards. 5oz is 5oz. Anymore then it'll be in the Small catagory. If you would like moreplease order the size that meets your needs. Cake orders usually do require a 48 hours notice. The statement on the website wasput out by Carvel. To call the store to place an order usually to see if we have an ready made cake to better suit your needs. Otherwise, the 48 hours rule on the site would be useless. It's also to give the stores time to make the cakes and not do arush job. Next time please plan accordingly. Read more
They don't even fill up their cups of ice cream, absolute joke.