Reviews for McDonald's in Westbury, NY
We met Miguel which is the manager I was told and he was very helpful very pleasant and with my mobile order which I did on the... app when we got to the restaurant we added to the order and he brought us the food then we had Sundays buy one get one freewhich was nice also Read more
Good food and good prices....McDonald's is classic good fast food. Workers are friendly and its very clean. Has its own parking... lot and drive thru. Read more
Slowest and dirtiest eatery. Self service kiosks hold over 10 min wait in queue, people ordering at the counter are not... receiving food any faster. Tables and floors are filthy. There are no disinfec wipes in the dispenser to clean tables yourself, there are no napkins available. People with orders for the app are walking back in from their cars to fix incorrect orders. Thedrive thru is backed up around the perimeter of the building. Not 1 employee is tending to the counter as mounting customerscontinue to build up waiting for food. Read more
One of the worst curbside service you can get. Last week ordered curbside waited 10 minutes went inside and spoke to manager... ,explained that I was waiting for ten minutes and she said they never got the order.offered to show her on their app she refusedto look at it. Today I ordered curbside and again 10 minutes and went inside, the reason short Spanish blond worker told me, isthat was she was by herself.my problem if you are short of staff ,why offer curbside. Read more
On 6/30/22 i place order and I was waiting along with other people for a good 10minutes to get the foodand at that point bunch... of us got upset and asked for refund. Workers in the kitchen dont have time to serve you- everyone laughing and some of themusing cell phones. When you ask for menager they all pretend to be one. Worse employees if that food chain- i highly recomend tostay away from this place. Read more
Staff isn't too nice. The drive thru menu board was blank. I told the guy and he replied "I don't control the menu." To which I... inquired "How am I supposed to know what you offer?" To which he replied as monotoned as possible "Not much I can do aboutthat". You'll never get to the Management training program with that attitude! I wasn't looking for a miracle, but a simpleapology for the inconvenience would've been sufficient. It didn't get much better when I got to the windows.... Read more
Went from a 5 star review down to a 1 star review. Upon arrival, I walk in and theres people seated eating, I get compliments... on my shirt by the patrons. Then I go to order, the kiosks are turned off. Then an employee tells me that the inside is closed.I go back to my car and go hop onto the drive through, there is a sign that says "all lanes open, All time." For the 2 drivethrough lanes. I go drive into the second lane. As I get up to the mic, there are cones and I have to back up my car through thedrive through, almost getting into an accident, with the patrons who just complimented my shirt, thankfully there was noaccident but I shouldnt have had to back up in a drive thru. I choose to get out of my car and flip down that sign that saysboth drive thrus are open, as its obvious the management here is not going to and I wish to avert any future accidents. As Ipull up to the mic to order, it takes 2 or 3 minutes before anyone is available to take my order. Very disappointed in themanagement here, as it's the simple things like locking the doors, taking down signs and placing cones in visible locations thatavoid any potential OSHA violations. Read more
Sat oct 22 2022 12 noon. The negative reviews from last month and several months ago still hold true. Nice enough manager but he... was in over his head. Sorry I didn't read the reviews before I entered this waste of a store ,my big Mac fell apart after Itook my second bite. I think the lettuce was wet. Come on, how do you screw up a Big Mac?? If you don t know come here. Slowservice..folks who ordered after me on the kiosk got served first. Just a total disgrace. Read more