Reviews for Moe's Southwest Grill in Westfield, MA
Sadly this place has degraded not a place I will return to.food was cold. Service lackluster. Prices much higher. Selections... were horrible. Used to be a place I ate 3 times a week. Nowadays I wouldn't feed it to my ex,s dog...and I don't like that..dog Read more
By far the worst location this franchise has if not the worst place in the world. It's fast food but there is literally nothing... fast about this place. 2 days ago My order was supposed to be ready at 5pm they finally got it done at 535pm, ok no big dealstuff happens I get it. So I try again today I was told to be there at 5:13pm low and behold they haven't even started the orderyet by the time I arrived. I don't get it, is it incompetent employees or just a location ran very poorly. I won't be comingback to this place that's for sure, never had a problem at any other location. Update 3 months later. I wish I could givenegative stars now & I hope this place fails Read more
Food is ok. Wouldn?t say they are really good. I usually get a steak homewreaker burrito or a burrito bowl. I still didn?t like... that they were rude to me when I didn?t have a mask during Covid Read more
Very disappointed in Moe?s tonight. Food prep area was very dirty. If I wasn?t so hungry I would?ve walked out.
The store manager, Brendan (sorry if i spelled it wrong) was extremely hospitable and social. He was patient when i changed my... mind a few times and we shot the wind while he prepared our orders. Moved to Westfield recently so having this point of contactwas awesome !! Read more
OMG this was best lunch I have had in a while!!! fresh cilantro! Nikki was the best! her customer service made this lunch even... better she room out time made our order perfect and made a combo suggestion! Great experience the Westfield location Read more
I ordered 2 joey bag of donuts for $21 and they were both half the size of a normal one. WAY to much tortilla in each bite and... the lack of meat was heartbreaking. Definitely not coming here again because I've had it with overpriced garbage! Read more
The food tastes good but portions vary wildly. I tried thier tacos last month, I could barely finish 2 they were so big. Today I... bought only 1 and it was tiny for $5. I ordered through the app and waited almost 20 minutes and the food was cold when I gotit. Read more