Reviews for Panda House in Westfield, MA
Great food ,good service ,the only problem delivery time it's too long
Love me some SC2, no chicken finger, Crab Rangoon substitute.
The Panda House has the third best Chinese food in Westfield. They used to be better, but they are not anymore. I heard they had... Health Code problems at one point (I don't know if it's true or not). Read more
If I could leave 0 stars I would. Just spent $55 on food and absolutely nothing we ordered was good. Crab Rangoons were over... cooked, spare ribs were over cooked a s no flavor, general TSO was disgusting, and egg rolls were bland and taste likecardboard. Never again we all want to barf now! Read more
I paid over $40 for my order, I even went out of my way to go and retrieve my order that I had placed for dinner. This was my... first time ordering from here. I picked up my food and went home, I opened the bag my order was on and to my surprise, my orderwas not what I ordered. I called them to voice my concern for the order that I had placed, at first they did not want to remakemy order because I have already had a "certain item" that wasn't what I ordered with me. No exchange due to COVID which isunderstandable, but trying to charge me again for an item that I had previously ordered and wasn't inside my take out bag.Eventually they said I would get a replacement, and delivered to me as well because I already wasted time going there the leastthey could do is deliver my food free of charge for the inconvenience of my first ever visit there. But there was a catch, I hadto order More food in order to get it delivered, so I ordered a single order of boneless spare ribs. Boom, I received myoriginal order, and needles to say I will not be coming back to this place ever again. The hostess was nice beautifuly elegant,that's the only good thing about this place. Food is no bueno???? Read more
Shrimp lo mein so good ???? Vegetable fried rice must have been cooked by two different people the last 2 times I went for... takeout there recently. It didn't have the same ingredients both times , it seemed. Also the second time, the rice seemed darkerand more flavorful. So, I guess what I'm trying to say is that although I enjoyed my experiences with a couple of Panda House'smenu items, they seemed to be inconsistent based my most recent orders there. Read more
I used to go to Panda House back in the 90s and I had moved away. The food was the best around. I recently moved back to the... area and we had takeout Saturday night. We ordered the pu-pu platter and a combination meal. The food was terrible. The combomeal had small portions. The pu pu platter was mini sized. Chicken wings were tiny, chicken fingers were small. I am not sure ifowners changed, but this is not the same Panda House I remember. I do NOT recommend this restaurant. Read more
Just ordered lunch from Panda House. The rice was super dry and bland, had no flavor. The General Tsos chicken sauce tasted... funny. I asked for Broccoli, they charged me $1.00 (WHICH IS NOT A LOT) but for two tiny, soggy pieces of BROCCOLI, I say don'teven bother. The crab Rangoons were okay. I used to LOVE Panda House. Their food was so fresh and delicious. I was starving,and was super disappointed. Read more