Reviews for Dunkin' in Westford, MA
Put in a mobile order in the morning, show up, no one there. This happen twice. No decency to refund. Just take the money and... who cares. Read more
Full service dunkin inside a gas station convenience store. Staff was quick and accurate.
The cashier didn't know what a hot coffee light and sweet was,got an ice coffee first,then the cashier didn't know how to get... change back from a 20.00,then my breakfast sandwich had ice cold eggs on it. Read more
By far the slowest service of any Dunks around. I'm kind of stuck going there because it's the only one on my route to work, so... I've unfortunately visited there dozens and dozens of times over the years. Same thing every time. Have to wait forever for yourfood or coffee. Even if I order ahead on the app 10 minutes before arriving, they still don't have my order ready when I showup. And they don't seem to care and don't even acknowledge you when you're standing around waiting for your food or coffee. Read more
Got iced coffee which they didn't make like I asked but corrected it. Older lady was fawning over a guy got him special doughnut... & he was clearly embarrassed I stated well u get special treatment he said here try it too lol Read more
The absolutely worst dunkin I have ever been in. The cashier was so rude I made my family go outside. They messed up the order... so we asked to have it fixed and ahe said she don't have anymore so we would have to take it!. We asked for a refund. Made anasty look and said NO MY MANAGER ISN'T HERE. So very rude. I am soooo pist. Never had I wanted to smack someone. Read more
I went there recently and see that the mask opinion is very poor. The lady behind the counter would consistently drop the mask... below her nose and instead of helping new customers, would socialize with two customers who were not wearing masks despite itbeing posted as a requirement. While I like Dunkin? normally I don?t want to return to this location without better maskmanagement, something we won?t see empirical proof from until this is over. Also my food was cold in the center. I do notrecommend this location. Read more
They had a little rough patch but the last few times I went in the evening the service was quick and friendly and my order was... perfect! So glad things are getting back to normal, we run on dunkin! Read more