Reviews for Subway in Westlake, OH
Ian provided prompt and friendly service. Patient and professional. Our food was handled properly. It's a clean Subway.
The other subway I usually go to was closed at 7 on on a Saturday so my fiancée and I went to this one. The place was super... clean, the food was covered and the worker was very professional and kind. Read more
When we got there she was touching her nose without washing her hands she tried making our sandwiches. When we asked her to wash... her hands she washed them with only water no soap and started being rude. She also gave us old bread from day before. This hasnot happened once it has happened many times. Read more
This Subway on Detroit Rd is the one I usually go to and have always had great service there. The one disappointment was that... they were out of the bread I prefer, but granted, I showed up a half hour before closing. Otherwise all the ingredients werestill fresh and they prepared the sandwich perfectly. There is another Subway closer to my home, but I stopped going therebecause they were always out of all the bread except white. This would occur 2-3 hours before closing and happened almosteverytime I went there, so this is why I now go to the Subway on Detroit where the bread issue only occurred once. Read more
Had a great experience on Friday. I ordered a couple party trays with wraps and it was a hit at my work event. The wraps were... delicious, the process was easy. I couldnt pick it up, so the lady offered to deliver for free. It was overall a positiveexperience. I plan on hosting a viewing party for sunday football and will definitely order from from this place. Greatcustomer service. I usually get the tuna and its always perfect. Read more
I have never been to a Subway so clean. I remember coming to this place a year or so ago and you can tell that it's under new... management. The service was great and the prices are lower than any other subway around for some reason. We have been goingthere a lot recently because my kids are obsessed and I don't mind either because it's been a great experience every time. Thefresh brewed ice tea/lemonade is my fave. Read more
6/26/2018 - I'm in the restaurant right now waiting for the online order that I made for pickup at 12:20. It's now 12:42. I had... to flag down the girl at the cash register when I arrived to get her to acknowledge me. When I told her I was there for myonline order (it was 12:25 and the order was for 12:20) she just looked at me like I had three heads and then shrugged. So hereI am, on my lunch break, sitting and waiting. It's funny, I make the online order so I don't have to wait but the guy thatwalked in the store ahead of me left before me with his food and he waited in line. Hell, five other people who walked in AFTERme walked out before me. I know because I counted. I have to pass the time somehow. I've made a couple online orders herepreviously and it was never this bad so I added a star. But at this point, the only thing keeping me from walking out is thethought that I would be giving these people a free $5.75 for nothing in return. To top it off, when I actually did have thesandwich made, they didn't have the provolone cheese I ordered. Read more
Fast and friendly service. Everything was fresh and delicious!