Reviews for Red Robin Gourmet Burgers and Brews in Westland, MI

They let us dine-in even though it was almost closing time. We planned to just get carry out but this was a pleasant surprise!... Food was great, particularly the wings and mozzarella sticks. And you can't go wrong with the unlimited root beer floats. I'venever seen anywhere else offer something like that. Read more

I dined in at 7p on 10/15... I don't know the name of the female manager but she was so nice to us. She turned the music up for... us lol and made sure we were alright until we left. Justin was not our waiter but without hesitation he got us bags for ourcontainers. The food was really good and fresh. Read more

The service was decent, cut n dry, no biggie just do your job. The food was definitely a let down. They got my order wrong and... tried to defend it the fried pickles should?ve just been a ball of pickles and batter, my daughter didn?t want her chickenfingers and fries really and my sons onion rings seemed as if they sat in the grease. It?s not even busy, in fact a little slow.Not our usual Red Robin but this location definitely needs help in the kitchen Read more

We just got this delightful raw salmon from you guys off of Door Dash. As a chef of thirteen years this is the most undercooked... fish I've seen in my life. So, basically you seared the top so fast the rest never cooked. This'll kill someone. Read more

My husband and I went here on Friday night for dinner. I ordered BLTA Croissant and my husband got teriyaki chicken sandwich. My... sandwich was ok, the fries that cane with it was good and also I got to try the zucchini fries which was ok but they couldseason it better. Read more

So 7pm Saturday I would say average amount of customers for a Saturday night Started with the simple drink order, lemonade with... very little amount of ice, the drink arrives with glass full of ice so drink was gone in 3 sips. Ordered the food again, simpleorder. Ceasar wrap w/ fries chicken sandwich w/ fries and a side of ranch and order of chicken wings and fries with side ofranch and carrots Waited more than 30 minutes for food to arrive, server kept saying order would come out soon. Finally, foodarrives, fries are cold, chicken wings are cold, and the carrots are the kind you give kids as a snack and are dry and old. Noranch dressing never arrived for either the sandwich or the wings instead I got what I think was just crumbled blue cheese, well I hope it was Wings were sent back along with the fries, they offered to remake them but I was not going to wait another 30min for my food while my guest are almost done with their food. I ended up placing a pickup order at a nearby Buffalo Wild wings from my table so I could pick up on my way home. Read more

Red Robin's Banzai burger is my favorite. Restaurant is very clean and food is very good. Restaurant staff is very friendly as... well as service. It is a good place to hangout with friends or family. Read more

Food is usually good enough, but last two pick up orders were very late. If your pick up time says 7pm, it should be ready at... 7pm. If something happens I can understand, but at least have the courtesy to call and let customers know. Having to sit in yourcar for 20-30 minutes waiting past your scheduled time is not okay. Read more