Reviews for Carvel in Westport, CT
I just paid close to 7 dollars for a small ice cream cone. Hey Angela?....how's your BMW running??...I hope well...it should.... for the F'kn price I just paid for my small ice cream cone. Read more
Carvel, get your act together. Went there last night, almost closing time, huge line at the door. Butter Pecan tasted like water... sugar vanilla. You are a tradition in this town, just make t worth it! Read more
The owner is very cheap. Flying saucers are only 3/4 filled. They charge extra for chocolate crunchies, and the owner generally... is unfriendly. I?d rather go to the Carvel in Norwalk on Main Street. Read more
If I could put ZERO stars I would. Let's start off that the owner is very rude and has ABSOLUTLEY ZERO CUSTOMER SERVICE skill. ... He stated that he decides if he wants to accept the carvel buy one, get one offer.... Carvel should take his franchise away. His own employees have to apologize for his behavior which is pretty sad and I feel bad for them. His prices are higher thanall the other locations and I WILL NEVER GO TO HIS STORE EVER AGAIN, HE IS AN A$$HOLE! Read more
If I could give negative stars, I wouldn't hesitate too. I visited this Carvel location on 6/5/19 to take part of the BUY ONE... GET ONE FREE sundae promotion most Carvel locations offer. Before visiting this Westport Carvel location, I went on the websiteto confirm they are a participating location. On their website it states they are a participating location but on my visit, Iwas told by the owner "Jimmy" that they are not. I called Carvel corporate office to confirm if they were part of the BOGO offerand they stated they are. Carvel stated that were going to get in contact with the Carvel owner. Carvel corporate was niceenough to send me out 7 four-dollar coupons for my colleagues and I that we're only allowed to use at the Carvel located at 1025Post RD E. Westport, CT 06880. On the coupon its states "redeemed by Carvel Shoppe No. 947". Today Wednesday, June, 12, 2019 Iwent into the Carvel location and tried to use the coupon and the owner "Jimmy" wouldn't accept the coupon. I asked why hewouldn't accept the coupon and he replied hes not a participating store. I stated the coupons are only valid for your store andyour store only and he replied he doesn't have to accept them. Reached back out to corporate again to let them know the problemthat I continue to have with this Carvel Location and I am now in contact with the area regional supervisor. Hopefully he or shecan he "Jimmy" correct his website and store "policies". I WILL NEVER BE BACK TO THIS CARVEL LOCATION EVER DUE TO THE RUDEEXPERIENCE WITH THE OWNER "JIMMY". But I do thank his staff the young lady and gentleman for apologizing about the owneractions. Read more
Went to purchase the "buy one sundae, get one sundae free" sale from the franchise. At the register after both sundaes were made... I was told that this location doesn't participate and offered no signs in the store stating they don't participate. The onlycarvel I have ever been too that won't participate and the amount of topping they give was ridiculous. Not worth the money,time, or calories! Will never return. Read more
I ordered a kids cone and what I got was obviously much smaller than what is pictured. I pointed this out and the woman said,... "Yeah, what you get isn't the same as what's in the picture." Really?? I waited for a moment expecting her to top it off. Nodice. She stood there tilting her head as if to say, "Take it or leave it". Not to de-romanticize the ice cream shop experiencefurther, but you can get soft serve ice cream at McDonald's for about 1/3 of the cost... with a smile. Read more
Love it. Originally from hartsdale in Westchester. First.