Reviews for Saugatuck Sweets in Westport, CT
Great location right on the Saugatuck. Ok ice cream - find staff generally slightly on the disengaged side of things. Sunny Daes... and Mr Frostys have better ice cream, toppings, and service with more skills - but lack the location. Read more
We went here one night to get ice cream. They have interesting candies, and great ice cream! Also, it's right by the river, so... you can enjoy your ice cream by the river. Read more
Horrible service. I think covid has made people crazy. Asked cashier if I could try an ice cream flavor and she said no because... people aren't allowed to take masks off in the store. So I asked if I could try it outside and still said no. Not sure what shewas trying to accomplish or if she gets satisfaction by making customers feel unwelcomed. I have been here before with my cousinwho doesn't speak English and he forgot to put his mask on when we walked in the store and the same crazy cashier barked at himto put his mask on. He didn't understand so I was in the middle of translating and the mad woman yelled even louder. Really goodice cream but beware of the rude mad woman at the cash register. Read more
This sweet shop is well organized and the staff are just the sweetest (pun intended). You can eat your ice cream in the... courtyard overlooking the Saugutuck River. What more can you ask for? Read more
This is The Best Ice Cream Store anywhere ( in our opinion!) seriously! our favorite is mud pie! OMG so good! Incredibly... delicious ice cream AND super friendly owners and staff that follow their lead. A super nice assortment of candy too. A nicegift, birthday assortment as well. If I could give them 6 Stars I would.. 10..20... MUST TRY ! :) Read more
Interesting candy, but so-so ice cream. There's a whole bunch of candy in bins, including some fairly wacky stuff like... chocolate-covered gummi bears, and whatnot. If thats your thing, this is the place to go. OTOH, the ice cream itself is, well,not really all that good. It's not *bad* mind you (like, e.g., Baskin-Robbins), but it's certainly not worth going out of yourway for.... Read more
The shop is cute with a good variety of loose candies and lots of different flavors of ice cream. I was excited to find such a... nice, local sweet shop to hopefully frequent with my family, but the whole experience has left a bad taste in my mouth. The icecream is sub par and the customer service is absolutely lacking. I never heard ANY of the employees greeting the customers oreven thanking them for their purchase. The owner is a sarcastic gentleman who is surprisingly not kid friendly. While I wasthere, I witnessed him grabbing candy out of a child?s hand. Not somewhere where I would like to frequent. Read more
2 scoops was more than enough not enough room for any toppings!!! Icecream ???? was creamy and tasty. Soft serve was out for the... season, a bit disappointing but gave us the chance to try other flavors. Many choices and plenty of seating outside. Read more