Reviews for Dunkin' in Westwood, MA
SLOW SLOW SLOW ! without apology slow.. And if they show me they were trying to rush and get the line cut down I wouldn?t give... them such a low rating but they act like it?s naturally feet dragging Day Read more
I was really pleased with the customer service here, yesterday, Sunday, June 20th at around 5PM. I desperately wanted an iced... tea, but they were out because it was such a hot day. I got a reassurance that tea was brewing. I ordered an iced coffee whichwas wonderful and last me through this morning. Delicious. You may have an iced coffee fan for life. I appreciate theexceptional customer service, and really wanted to post a positive review. A Dunkin that is very much on their toes, even on ahot Sunday afternoon in late June. Read more
I love dunks, but the drive thru associates are never welcoming. They always seem to be in a horrible mood are not friendly and... do not say anything no matter what. I thought it was just this one associate but its 3 or 4 of them now that I've gotten thesame treatment . A smile, hello, how are you or even a thank you have a nice day would make a huge difference. Read more
Worst Dunkin experience i have ever had. Lady was rude and didn't answer our question about the different coffees. There was a... sign in the door for a $2 coffee after 2pm and and it was indeed after 2pm, but said it didn't start till Monday. TODAY ISMONDAY! We got donuts and she put them upside down! Never again will i be going to this dunkin. Read more
Average experience each time I have come here. But I was really happy with the swift fulfillment of my order during my most... recent trip. I gave them a big one (dozens of items) and they jumped on it immediately. Read more
Really bad! I am not gonna come here anymore. Can they help with finish order first? Since I start to order, they never stop... chatting each other and I have to wait for it , even in the middle of order, she still can not stop! Also just because of Iordered six hash browns, they kept laughing at this!!!!!! Is that funny??? what ****!!! Read more
Their cream dispenser needs to be adjusted. A regular coffee should not be this light. I am a former Dunkins employee.
Caffeinated my first day of vacation in Boston. Great success, very nice I like ???????? ???????? Fast, accurate order via app.... Clean and MODERN! interior, easy parking, friendly staff. I really vibe with this dining area. I could sit here drinking coffeefor a long time. It?s a very energizing space. Read more