Reviews for Dunkin' in Wetumpka, AL
Coffee is good but they are so focused on drive through business that they don't even turn around to serve counter customers.
The dunkin in wetumpka is usually really good. But some times they don?t mix up the coffee or give me the wrong one. And today... the inside was locked and the lights were off with people talking in there. That is a sign they are not working as hard as theyneed to. Read more
The person on the headset is rude almost all the time. Work somewhere else if you?re not a morning person. You?re spreading... negativity too early in the morning. She?s either rushing or aggravated because she didn?t get what you said. Terrible customerservice & she was rude to my mother over the headset this morning while I was otp with her. She needs to learn patience &customer service ASAP, everytime I go it gets worst. Update: I was told her name is Jordan. Management please help Jordan out,because my mother doesn?t even want to take my sister-in-law there after today?s interaction, she was so appalled by her serviceshe didn?t even want to order herself coffee from the establishment. Read more
I visit this location frequently and the people working here are very friendly. I usually place a mobile order and they get my... orders made pretty quick. :) Read more
we ordered a Flavored coffee, blended w/ whip cream & a coffee with sugar. There was No whip cream & the coffee looked like... watered down tea. Read more
Two days in a roll I have come here in the Wetumpka Dunken Donuts for ICED coffee. The pictures is of the coffee . I see no ICE!... Now I understand the ice machine is down but I also seen them carrying ice in. To allow a ICED coffee to leave their window withno ICE is unacceptable. The answer I get from the manager is "Sir, you could have asked for more ice. " I mentioned it to theyoung lady at the window and no mention of oh I'll get you more ICE. Poor manager skills and poor communication to her employees. Do better . I spend a lot of money at this store. I do not recommend this store . Read more
I have been labeled as planning all my trips around where DD are located. I love them. My most recent visit in Wetumpka, AL had... me worried when the individual taking my order and gathering my donuts had his required hat isor on, yet his frizzy hair waspassed his hat and covering most of his face. I knew there was going to be hair all in my donuts. HOWEVER, I found no hair, mydonuts were delicious as usual, and I am a happy person to have a DD within my reach. Read more
Can?t even get them to make your coffee your way! Ask to add something to a frappe and they flip out to say we can?t do that... it?s against company policy even though what you ask for is listed as an additive for a dollar. Read more