Reviews for Chili's Grill & Bar in Wheaton, IL
Waited for a short time to get seated asked for a booth but were given a table even though many booths available.. Waitress... Hannah was nice but we only saw her 3 times , to take our order, bring out appetizers and bring out dinner- Never brought ourrefills , had to ask a different waitress for one ?. There was a manager floating around and even he couldn?t be bothered tohelp us?. To top it off the food tasted horrible.. The mozzarella sticks were burnt and greasy and the fajitas were beyondsalty..There are plenty of other restaurants to get a great service. ABSOLUTELY HORRIBLE SERVICE. Read more
Jena is a fantastic server. Very attentive and friendly. Great food with excellent service Burgers are amazing order the... bottomless chips so good I love to eat here. When u come here make sure you ask for Jena. Travel photographer from Florida andChicgo. Read more
We live nearby and no matter how many times we have come to this location we have always left upset. I think it?s time for us to... officially put chilis on the skip list instead of having it as a easy weekly spot for us to eat at. Tonight was no different. Itwas not crowded like always and we asked for a booth and the host declined saying that he did not have any available despite mecounting six open booths on the active side of the restaurant. I Hidden watched him seat the next three groups in those openbooths that he declined to put us in. Our server was friendly when she greeted us and that is about the only positive I cangive. We ordered fried mozzarella as an appetizer a pasta dish and a salad. After waiting maybe five minutes the main disheswere brought out no side of our appetizer. When we asked where the appetizer was the food delivery person was confused and saidyou didn?t order one. About five minutes after we got the food our appetizer was then delivered. The food itself was very blandand after I ate the top layer of the pasta it became apparent that there was no other seasoning on the dish. The salad which wasadvertised as spicy was anything but spicy. Towards the end of our meal I asked for the manager and they never showed up. wewaited for about 15 minutes after we paid and since they decided to not show we left. All I wanted to tell him was how we alwayscome here and it?s never good so he could hopefully make changes and we could come back in the future. After spending $60 therewe left hungry and upset and had a better meal from the McDonald?s next-door. I think it?s time for corporate to eitherofficially shut this place down or step in and make it work like any other location. Read more
This location is in a constant struggle for a good meal and reputable service, cook, and management team. My "medium" steak was... sent back TWICE and it still came back this rare. I asked the server for the manager and she said, "All she can do is take theitem off your bill," but wouldn't send the manager over. Which made me wonder if they were running without a manager late on aSaturday night. They finally made me a new steak but fully expected me to eat my cold potatoes and broccoli from my first plate.They literally brought out a new steak on a tiny saucer plate. Sadly, every time we go we are always very unsatisfied. We saywe'll never go back, but enjoy their menu items and give them a chance to try to redeem themselves. Read more
Waited for a long time to get seated once seated we sat there for almost 30 mins with no waiter to stop by and asked for our... order. We flagged a waiter down and he behaved as if he didn?t see us though he was serving people next to our table. We endedgetting up and leave. There are plenty of other restaurants to get a great service. ABSOLUTELY HORRIBLE SERVICE. Read more
Me and my family came here for dinner and were seated on arrival. Our order was taken shortly after our arrival and our food and... drink order arrived promptly. Everyone in our party enjoyed the appetizers and main courses. The only drawback was the servertook some time after our food was delivered to come back to check on us but other than that we had a good time. This location isdefinitely a good option for a family night out. Read more
This location went downhill FAST! We came in on a Tuesday around 5pm. The food took forever and when it arrived everything was... burnt and dry. I figured it was just a bad day. The manager came and comped my food that I didn?t touch, also- what happened tothe portions? Came back that Saturday as my daughter wanted a burger and same thing? horrible. Waiter brought out our drinks,never brought our chips until we asked (20min later)(and from experience I know servers have access to the chips- they don?tcome from the back) at the 50min mark i asked about our burgers? when they came out they were stale and dry from basicallysitting under the heat lamps. They were inedible. When I mentioned it to my server he could care less. We paid and left to go toelsewhere. Not going to attempt a third try. If you want one of the LAST STANDING AMAZING CHILI?S- GO TO OSWEGO! They arefantastic and truly how the company used to be. Read more
My food was fresh and made perfectly, not to happy about the increase of the 3 for 3 but overall good.