Reviews for Subway in Wheeling, IL
Never will come here again! Very stingy with their meat. Order a 6inch turkey and she only put 3 small slices.??????? I asked... for more and she said it?s extra! Read more
Bright and clean environment, quick and courteous serve staff, fresh ingredients, and well-made sandwiches
The one star is for (Marika) and here's why... I ordered a turkey sub with my desired additions to the sandwich, but... unfortunately there was a mistake and somehow mustard was swapped for sweet onion teriyaki sauce. I would have caught it myselfbut my mom is the one who went to get us lunch. That isn't a big deal, I understand we humans make mistakes...but my sandwichtastes like sugar, and isn't even tolerable so I called to see if they could fix it for me because the last thing I want to dois cook. I had a family emergency last night and this was the first thing I was going to be able to eat all day. Marika saidthere's nothing she can do and hung up on me and then blatantly ignored my call back. Thanks a lot Marika. Your customer serviceskills are absolutely disgusting. And from one human being to another you dropped the ball. You could have extended out kindnessand understanding and possibly even turn my day around. Being a decent person shouldn't be looked over, EVER, especially in yourwork place and neither should your manager at your poor service skills. I will be speaking with corporate about it. Read more
It was still good so I'm not going with zero stars, but I ordered by Uber eats and they messed up the whole sandwich. Wrong... cheese, no southwest chipotle sauce and for an extra charge there was no extra bacon, no guacamole. Disappointing. Read more
the worst experience ever i ordered foot long on the subway app. I sent someone to go get it for me because i was working. ... When he came back he came back with a 6 inch. I called the store to let them know, they said sorry maybe next time we can giveyou a free one. I told them that i was hungry now but they didn't care and hung up the phone on me. very unprofessional management the manager was yelling at me over the phone. if i can give negitive stars i would Read more
Giving them a three star review today. The restaurant was in a convenient location and clean. The worker was friendly and made... my sandwich quickly. Lowering the rating as the food is not the same as the past. Had a meatball sandwich but the flavor was notthat good and the bread seemed dry. Read more
Super fast service! Ordered veggies party sandwich and got it without the party, the owner quickly made me a new sandwich and... old one was free. Customer service 5 stars. Food quality lol, it's Subway. Read more
We had a function for the shelter I volunteer at. Ordered 9 trays of different sandwiches. Anna was so helpful with how we... should order. I have to say everything was perfect!! Sandwiches we made fresh right before we picked up. She put extra toppingson the side for us along with condiments. Very generous. Also staff is friendly and restaurant is very clean. We will use themagain for sure Read more