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Reviews for Jack Astor's Bar & Grill in Whitby, ON

Connie Sarvanandan Toronto Realtor 1 year ago
5

Had the new beef tacos and the were delish. Nice level of spice. Fast, friendly service. They were able to accommodate our... hockey team and allow ordering by jersey number. Read more

Louis Mark 1 year ago
3

Got the steak frites (medium-rare) with truffle fries. The steak and sauces exceeded my expectations. It was a perfect... medium-rare. The truffle fries were a disappointment. Fries came out cold and soggy. They used cheap Parmesan and truffleoil. Portion sizing was excellent, and I left full. Overall… it’s Jack Astors. They met the expectation I had of thefranchise: not bad, but not particularly great either. I’d return to this restaurant (if there were no better options around) Read more

Christine McCabe 1 year ago
4

UPDATE: updating my previous 2 star to a 4 star simply because the food is delicious and they addressed this issue promptly.... This location really took it to 11 to try to resolve my complaint by ensuring our next experience is much better than this one.They also will be utilizing this review as training for their new team members, which is what I was hoping for, so that othercustomers do not encounter this same issue. The chicken fingers have always been my husbands favourite but it seems they’renow smaller portions with higher pricing. We called tonight and were left on hold and had to hang up and call back to try to getahold of someone to take our order. We ordered just 2 chicken finger entrees and fries and after tip it came to $50. When we gothome, the portions were so dinky for that price and we were upset to find out that they have a takeout promotion for $39.99where we could have gotten garlic bread, 2 chicken fingers entrees and 2 kids meals…how did we pay $43+tip for just 2 chickenfinger entrees when we could have gotten all of that? lol If someone calls in and is ordering something that has a promotion,they should tell you about the promotion! Read more

L H 1 year ago
5

The perfect dinner spot after seeing a movie! The food is great, the service is friendly and a special shout out for the... gluten-free, lactose-free, nut-free sorbet dessert on the kids menu! My daughter loved it! Read more

Alberto Rodriguez 1 year ago
4

Service was great and drinks were also tasty. Food was alright but this is usually alright with chains of restaurants.

Dehoney Delight 2 years ago
5

We visited this location last Saturday with some friends and 2 little toddlers after we left Chuckie cheese which is right... around the corner. After a 30min wait, we got seated comfortably and the kids also got high chairs. Our waiter ANDY went aboveand beyond all expectations. He checked in quite often to ensure we had a great time. We all had a great time and it was a greatnight out. Thank you so much Andy ???? Read more

Ronak Patel 2 years ago
4

It was good experience on this Valentines day. Even with COVID limitations, their service and vibe was good. Server was very... nice. Their new cheesy bread is very good. Must try because they make it fresh dough. Read more

stephanie viray 2 years ago
4

Quick seating and service. The appetizer (Lobster and crab dip) came out quickly after ordering. It was piping hot and... delicious. For the kids meals side they only had cucumbers and carrot sticks. Ordered the buffalo chicken sandwich and thestinging bee sandwich. The chicken was crispy and juicy. Brioche bun was fluffy and buttery with a heaping amount of coleslaw.Good portions for the $18 sandwiches. Tip: download the inspired rewards app to get 15% off your "first visit" then delete it.Or keep the app and your 4th visit you get 15% off you ha e to give them your number and most times they don't ask Read more