Reviews for Arby's in White Bear Lake, MN
I did the drive thru. Was all ok. Not overly friendly but food was good!!
The food was fine. I miss being able to sit inside and not having to eat in your car.
Food was as you expect from Arby's, no complaints. The drive through staff was friendly. Note: As of early August, 2022 the... lobby is closed so be aware if you planned on dining in. Read more
It's Arby's. I mean, it seems like it's better than hamburgers, but it's probably pretty close to the same. If you're just... getting a sandwich with no fries, save money on a double by getting the 2 for $6 and ordering two regulars then discarding oneof the buns and putting all the meat onto one sandwich. I recommend feeding the discarded bun to ducks, but not everybody hastime for things like that. Also, I'm proud of you. Life is hard and you've been through a lot. Read more
This place is clearly having issues. We tried going a couple of weeks ago and it was randomly closed mid-day with no indication... of when it would open back up. When we did find it open, we tried to go inside to order but the sign on the door said"drive-thru only", so I drove around. What I didn't know is there are HUGE potholes that have gravel so you can slide down intothem going around the very sharp curve. My daughter and I were both startled as my front tire slid in and down into it. I'mshocked it didn't damage the car from the sounds it made. The lady who took my payment got out an Arby's sauce for my bag andset it next to the cash register. Then, they somehow had two bags of the same things for our order, so once they seemed tofigure it out and hand me a bag, I didn't think to check for the Arby's sauce so got home and realized they never put it in thebag. The fries were fresh, so I'll give them that, but the sandwiches seemed like they had been made awhile before we arrivedand had been sitting around. Needless to say, we won't be back even though my daughter loves Arby's. We'll be finding a betterlocation. Read more
I'm going to start off by saying, for those of you that care about where you spend your money, skip this Arby's. Anyway, I walk... into the lobby @ 7:55pm which is open until 8:00pm apparently, just plan on getting an order to-go. Standing there waiting as noone acknowledges me for 5 minutes, then watch an employee close the register out. A female employee finally welcomes me butlooks disgusted that I'm even there. She asks as she rolls her eyes "do you plan on ordering a lot?" I show her a family mealdeal coupon.. she rolls her eyes again. Finally she just says, "the thing is, our lobby is supposed to be closed right now." Allwhile looking utterly annoyed with me. I can feel my frustration rising, so I immediately walk out get in my car and go to thedrive-thru to order. Because, apparently it's harder to do my order in the lobby than the drive-thru. I'm in the drive-thru,she knows it's me, and takes my order with no issue. I bottom out my vehicle since I have to drive over a couple huge pot holesto get to the window. So I pay and wait for my order. I can hear this female bickering and arguing with such a bad attitude,through the drive-thru window. Complaining about orders. You can feel the negative vibe of this place. Anyway I eventually gothome with my food, noticed my sandwiches were pretty much smashed. Also, curly fries were cold and the slider buns were stale asif they were sitting out for hours. I will never support this Arby's again, and I don't recommend anyone else do so either, ifyou care about where you spend your money. I can't believe this location is still open. Rude employees, food is sub-par, andthis place is a dump. I've worked in food service and customer service, and I understand that it can suck at times, and a lot ofplaces are understaffed. But I felt so disrespected. I will end my "Karen Rant" by saying this... I don't need to start aconfrontation. I'd rather hit them in the bank account by leaving reviews for others, and nev Read more
Great customer service. Super nice and helpful and food was nice and hot
Chicken sandwich was dry and stringy. Sat in the pit of my stomach all day. Felt sick