Reviews for Haiku Asian Bistro in White Plains, NY
First time visiting the east coast and decided to go to Haiku as a recommendation from the concierge at our hotel. When we... arrived, the manager (I'm assuming, he was) seated us. A young woman came over and asked us for our beverage order. At thistime, it would have been helpful for her to inform us that they do not provide free refills. Each refill costs. Coming from theMidwest, it's customary that restaurants offer free refills. So you can imagine how shocked we were to see a long list ofdrinks on the receipt. That isn't all though. She got my husband's sushi order wrong. He asked for no avocado and was stillbrought rolls covered in avocado. No apology. No can we remake this over for you. Nothing. Just a shrugged shoulder. When itcame time to pay, we saw the bill and was upset about the drinks that she never informed us about. So my husband had to splitthe bill because his company was paying for his meals and he was paying for my meals. He told her this in the beginning. Shestill brought over one receipt. He told her how to split it and she still split it wrong. Then she walks back with the cardsasking what card pays for what receipt? When he placed the cards in their own folder. So how could she mess that up? At thispoint my husband is livid and decided that the service we received, did not warrant a tip. After he signed off on the receipts,we sat there because I was waiting for someone to get out of the (one person at a time)restroom. She walks over and grabs thefolders. A few minutes later she comes back and slams the folders onto the table and demands a tip. Just like it is written onthe receipt, a tip is optional. We are not obligated to tip you a dime when we feel that your service as our waitress washorrible. Then to have the audacity to come back to the table to demand it, took everything in us to not completely go off. Shestated she was going to get the manager. We waited to see what they were going to say about this matter. No one ever Read more
Great atmosphere with fresh fish and friendly staff. Parking is a bit of a pain, but not the restaurant's fault. Food will run... you 50 to $60 per person, not including drinks. A real fun place to get together with friends. Read more
Paid a visit to Haiku and was a bit disappointed. The sushi was OK. Service was good but the food wasn’t very special. I... thought the special rolls pictured were going to be more tasty but they seemed bland. A bit overpriced but worth it if you’regoing out shortly thereafter in Mamaroneck Ave. Read more
Amazing spot!! Super welcoming and authentic feel. The staff was super friendly and knowledgeable fun. My waitress convinced me... to try raw scallop, wasn’t sure what to expect but I’m glad I took her recommendation! It was delicious and the presentationwas stunning ???????? ???????? Read more
Haiku is my favorite restaurant in White Plains! Their sushi is so delicious and I probably get take-out from here every other... week. The thunder roll and salmon avocado rolls are a stand-out on the menu. The veggie fried rice is some of the best I've everhad! Read more
I really like the atmosphere - fun, airy, good music. Customer service was awesome. The food is alright - not the best, not the... worst. Enjoyed the sushi, tempura was not as light and flaky as I prefer. Disappointed that the vietnamese salad was notavailable. Maybe next time... Read more
Good price, people very friendly and delicious food.
I always have a great experience here. The sushi is fresh and delicious and the atmosphere is great for either a family meal or... a date! I've also been later in the evening and enjoy the bar scene. Read more