Reviews for Tim Hortons in White Plains, NY
This location did not have fresh donuts. They were stale and dry. Unfortunate because I love Tom Horton?s donuts
Management: PLEASE start serving decaf espresso based drinks and/or decaf iced coffee. It makes no sense to have (potential)... customers wait in line for how long (service is slow, probably due to staffing issues) just to find out they can?t have a basiccoffeehouse staple? and it puts your already-busy employees in an awkward position. Read more
Usually they are good. When it is just the guy taking the orders. Takes too long. You'll miss your train. Make sure you ask for... a receipt. Drinks are good. Read more
This place is horrible 2 of the most laziest workers I?ve ever seen in my life they look like zombies I was picking up a grubhub... order from this place that came in at 7:30 I was ten miles away when I accepted. They text me at 7:35 to tell me that it wouldtake 25 min. I said fine got there at 8:00 for them to tell me it would be another 10 min went back in and they guy say almostready he was just pulling out the bagels out of the toaster at 8:11 and I?m waiting in my car they just text me to say the orderwas ready at 8:19 just for 4 bagels with creams cheese and apple juice. Read more
I ordered a small hot chocolate and paid the extra $.75 for some whipped cream. The guy who took my order gave me such a small... dollop that it was saddening. I asked for more then he proceeded to open it, show me the pathetic amount of cream that barelytouched the lid of the cup and could full a spoon and say "It's full". It's every morning. I only gave 2 stars because he worksin the morning. When I arrive in the evenings there is a young woman who rightfully gives me what I pay for the whipped cream. Read more
They kept saying they didn?t get my mobile order when I was literally showing my receipt. It was a young looking girl with her... mask sitting comfortably on her chin not even covering her mouth. She caught an attitude because I showed her my receipt. Howdoes a receipt make you mad I don?t know. They DID have my order but either gave it to the wrong person or forgot to bag it. 1star for that girl?s nasty attitude. It was literally a muffin I don?t know why she was acting like I was trying to rob thestore. Read more
Just went there today. Extremely disorganized. Bad management. Gave incorrect donuts when it was specific what we wanted. Gave... false advertisement for how much a 6 pack was, no strawberry given and no double powdered. Rude, and dismissive. DO NOT GO HERE. Read more
Never open at 5am on weekdays like they claim. Most mornings, I see someone stroll in at 5:50, minutes before my train leaves.... When confronted later in the day, they plead ignorance. This location is in a busy train station and is the only place forcoffee for a quarter-mile even in the middle of the day. They could be doing good business if they only opened when they saythey open. Read more