Reviews for Chicken Express Whitehouse in Whitehouse, TX

Elder Quintero 1 year ago

The manager at this Whitehouse location "Carlie", is outstanding. She and the rest of her staff are great! She and her staff... went above and beyond in addressing a minor problem. I find employees like this to be a really hard to find in this day andage. I am very impressed. Oh and the food is delicious. Read more

Marie Landry 1 year ago

They charge 3.5 percent of your total purchase if you use a credit or bank card. They have lost my business.

Chris Turnbow 1 year ago

They up charge for using your debit card now. They do this without telling you the prices shown aren't what your being charged. ... - If a business chooses to add a credit card payment surcharge, it must clearly disclose the fee before you pay as a separateline item on the receipt. Read more

Lashandra Blue 1 year ago

I waited in line for over 10 minutes and when I got my food after waiting for all that time, the chicken was dry and old. Very... dissatisfied with the quality of everything Read more

Pierced Heart Art 1 year ago

Food was fantastic, fresh and fast getting to us. We got the chicken and chicken tenders and both were excellent. I love... their mashed potatoes and rolls. Very happy stomach indeed. Still good, everyone was working very hard when we were there. Read more

Alex Smith 1 year ago

Favorite place to eat. The few times there have been mistakes, it?s rectified with no attitude whatsoever(nice change from most... fast food places). The workers are kind to us customers and seem to have a good sense of camaraderie with their peers. I alwaysfeel comfortable in their store. I love the food, it?s fresh and they make sure to give me good pieces, never stiff me on theamount of food. Even when customers are rude, I?ve seen how the managers take over and do whatever it takes to fix thesituation. Overall, 5/5 stars! Read more

Ms. Ariana 1 year ago

I give a three star because the chicken, coleslaw biscuits & mac n cheese are delicious! The mashed potatoes and gravy are so... so, green beans are a tad salty. The staff is so friendly! I wish I could give more stars but every single time I?ve been heremy order is incorrect even after asking them to double check. They will not haggle with you if you call and tell them?they?veeven offered to comp the next meal?they will give you anything that is missing BUT it would be best if the order were right tostart. If this changes, I will change my review. UPDATE: My recent orders been correct! Thanks Whitehouse Chicken Express! Read more

Aly 2 years ago

Whitehouse Chicken Express is KILLING it with their customer service!! Always super friendly, and I've had a different window... server every time at their drive through. It's like they really enjoy being at work or something..... or maybe they secretlythink it's funny that I ordered a four piece and they crammed more in there, knowing it would totally mess with my diet. Eitherway, I always pull away with a smile on my face. Their management is doing something right! Read more