Reviews for KFC in Whitesburg, KY
I went today for a small order, I received my order via drive through, I get home to realize the potpie for my elderly,... bedridden grandma wasn't in there, so I called and got a simple "yeah come pick it up anytime" which was fine, however my foodwas cold by the time I got back, Erica the manager refused to replace it even though it was untouched. I feel as if this wastheir mistake and they should've corrected it. My business is lost. Poor management on her part. My chicken sandwich tasted ofold grease and was colder than ice, and I'm out of a couple gallons of gas. Gross. Read more
The reason Kentucky fried chicken will not stay in businesses sad to say in this area is do to bad management. I couldn?t wait... for the new KFC to open saying finally we have one back ! but when I ordered my first bucket of chicken with sides here iswhat I got tough chicken and hard biscuit?s and the mashed potatoes was thin. The chicken tasted like it was left over from theday before. To give them the benefit of the doubt I waisted my money again and got a three piece dinner it was the very samething. I will never order another meal from this KFC again and I can?t help but notice every time I drive by there I don?t seeanyone at the window or in their parking lot either. So it isn?t looking good for the new KFC!!! So Sad ???? Read more
Our church had food catered here yesterday 11-07-2021 and it was amazing the food was delicious our order was over 400.00... dollars and everything thing was packaged amazingly and service was amazing several young men cared the food to my van and madesure it was place neatly and fixed so wouldn?t spill these young men was so polite and friendly.I would recommend if you needfood catered to place your order here Read more
Staff was super friendly and as usual the food excellent. I had the big box Chicken Sandwich, best chicken sandwich around. And... as always the coleslaw was "awesome good". Read more
I was originally excited to learn that there was going to be a KFC in our area, then after actually dining at this KFC I was... thrilled that they surpassed my expectations. Not only is the food always amazing, best fries in the world by the way, but alsothe customer service is the best. The workers are truly kind and caring, especially the people I had the privilege of speakingwith, a wonderful woman named Erica and a delightfully helpful man named Mikey, you guys are awesome! I couldn't have asked foranything better by way of customer service and customer care. I thank you all for making amazing food and being awesomeworkers!!! Love this KFC ???? Read more
The weight wasn't too long, but the food was Not the best. Fries was tough and half cold, but my husband was upset over the... worker rubbing her nose and gathering our food Read more
We were there opening day, they were so organized and customer service so gracious. They had someone directing traffic and... another in the drive-thru making sure customers were being taken care of. Their food was excellent and they got our ordersperfect both times. Tonight was our second trip and it was as delicious tonight as the first night. Their employees are sosweet. Definitely worth the 15 minute trip!! Read more
The food was great but waited at least 5 min to get waited on as there were only 2 workers.