Reviews for Emerson Biggins in Wichita, KS

1st and last visit here! We're downtown for NHL hockey exhibition game and wanted somewhere close to arena. We walked in and... place wasn't even half full. Sign said to seat ourselves, and after 10 minutes a gal came and took a drink order. We had to goget our own menus! We ordered a burger w/rings and chicken strips w/fries thinking it would be east and fast...Nope! Afterplacing order, the place started filling up but it took over 30 minutes to get food. Fries were cold and tasteless, chickenstrips had the breading sliding off which made only taste was dipping sauce, that I had to ask for again because it wasn'tbrought out with food! When server brought dipping sauces, we asked for ticket and told her we were in a hurry. Once check wasbrought, we put cash out with it in hopes she would see we were ready to pay. Others had been paying at table. She eventuallytook bill and cash. After 10 minutes passed, and she was nowhere in sight, we just left! She got to keep change, which wasn'tmuch but still!?! Guy who brought our food, said they were sorry if there was any delay, but they were doing their best...didthey not have any advance notice of ALL the events going on in downtown so they could have been prepared? I spent many years inservice industry, but this was just such a disappointment all around!! Read more

The service at Emerson Biggins was quite good, very friendly and super attentive. The beer was cold, the mugs were tall and... repeat buy worthy were those fried pickles and hand battered onion rings. If you want to enjoy an Emerson Biggins burger, Iwould recommend doing so on Tuesdays, they have a half price special. Read more

UPDATE: I reached a manager today who was extremely helpful and apologetic so I wanted to update my review to reflect her help... and understanding. I was impressed how they handled the conflict once I was finally able to reach someone who couldassist. The waitress short changed me my money back. It was the same amount I had planned on tipping the same amount so Ithought I'd call it even. I did want to let the manager know just as a heads up. I called and the girl that answered wasincredibly rude. I told her I'd like to speak to a manager and she said "they" were all too busy. I said it is a complaint andshe was like call back later. I told her It was unacceptable and she said they had only one manager and she couldn't take aphone call. I said I'm sorry but how is that my fault? She then said but how is it ours and then hung up on me. I will not goback if that is the best they can do in terms of their staff and way they treat people. Read more

Great food and great service!! It's not just some frozen bar food. They've won multiple chili cook offs!! Patio is amazing,... especially for a spot downtown since space is pretty limited. So far this week, I've had Kayla wait on me, and she wasabsolutely phenomenal!! Completely turned my Monday around for the better. Today is Wednesday and I had the pleasure of sittingat the nar with Angelica, and even dealing with all of the servers drink orders, and the lunch rush, she provided excellentservice! Please come down and support this local business, you won't be disappointed! Read more

Service was amazing!!! Sat at the bar always had a beer. The beer was cold and delicious. I'll b2 back.

Our waitress saw us a total of 4 times. To get our drink order, to bring us our drinks. Then Lee waited a good 20 minutes until... she came to get our meal order. Which our toddlers meal had already came. She brought our food and brought another drink. I hadto go to the bar to have our ticket checked out and the meal for 1 kid (10) 2 adults and 2 toddlers (who split a kids meal) was50. This place was recommended and I can?t say I?d do the same?. Read more

I walked in and was greeted with the kind words "what are you drinking?" Whiskey and coke please and they did not disappoint one... bit. My drinks were stiff and the food was ???? ???? ???? ???? ???? all thumbs up. Had the wings during happy hour and gottasay they were finger licking good! Read more

I ordered the fried tacos...yum yum. Take a good appetite. Order a tall Guinness, served just right. Price was right also, 1/2... price Wednesday. Co worker ordered the double hamburger, boy howdy did it look good, really need a big appetite for that meal.Our waitress was super. Only downside was the sound system was pretty load so conversation was a little elevated...lol, but notreally an issue for our group. Read more