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Reviews for Wendy's in Wichita Falls, TX

Sierra Lamb 1 year ago
1

The white girl with the box braids is the rudest and most annoying person I?ve ever met. Kept making jokes that were very rude... she?s not as funny as she thinks she is. Read more

Jimmy Howells 1 year ago
4

Biggy bags are my go to lunch when I need something fast and cheap. I prefer their fries over McDonald's salty potato sticks any... day. The food comes out super fast, though the flavor tends to suffer as a result. I always dine in, as I love their customdrink machine. It's very similar to the one at Burger King. Me and their app do not get along. I hope it's just a compatabilityissue with my current phone. When I was able to use it, there were often useful coupons in it. When I have the money, I like toget myself a Baconator, or some other equally unhealthy, but delicious sandwich. I cannot wait until this Strawberry Frostything is over... I miss my Chocolate Frosty. Read more

Gianella Carrillo 1 year ago
1

Went through the drive thru to order for my family and I, requested a drink carrier. When the employee at the window handed the... drinks out, she failed to wait until i had a hold of the drink carrier, causing me to spill drinks on myself. She did not offernapkins or any help, and looked at me stupid when I handed back a drink to be remade as it had a hole in the cup and was spewingeverywhere. She ignored me when I asked if that was everything in the order, and closed the window while I waited to ask formore napkins to help with the spill. The food was cold, and tasted bad. Really disappointed as I usually have a fantasticexperience at this location. Read more

Sarah Gonzalez 1 year ago
1

I ordered a delivery through their website. When I got the order I was missing my chocolate frosty and my sauces. When I called... them the manager answered and was extremely rude and unprofessional. She said I could come pick up a strawberry frosty becausethey were out of chocolate. I don't have a car because I live at a college and I asked for a refund instead for the frosty. Shesaid they don't give out refunds because it was through doordash(it wasn't I ordered directly from them doordash just deliveredit) and when I asked what was going to happen since I am missing my food she hung up on me. When I called back she said thereason she hung up was because I was being rude and disrespectful(all I was doing was trying to find a viable solution). I toldher it was extremely disrespectful and unprofessional to hang up on a customer like that. You need to train your staff Wendy'sbecause I work in food service and I would be appalled if I ever interacted with a customer this way. Appalling customerservice. Read more

Judy Ovington 1 year ago
5

The minute we walked though the door very friendly and accommodating chocolate ice cream was out, but they enjoyed the... strawberry after their lunch, the line moved quickly. Hsted it when a lady picking up her order got mad she had to get her ownfork. She was very rude but our experience was good will go back. Read more

Amy Wright 1 year ago
5

Okay first and foremost I just want to say that anybody who knows this location on camp Street this particular Wendy's it's... mainly and no offense intended to anyone or any race or anything like that in particular at all just trigger warning... Howeverthe Hispanic ladies that have been running and working at that Wendy's for years now are always and always have been extremelyrude and snappy and just basically just not very nice to customers or the other employees. However today I went in with a fairlylarge order so I actually went inside the store and met a young man who had only been working there a couple weeks and his namewas Nathan. Not only was he extremely kind and high-spirited he was on his job I mean I'm saying he was on the ball He knewexactly what I wanted which was like I said my order was long it was also kind of random and extensive so it was going to bework for anybody who did it. However Nathan he nailed it with the backside of a hammerman I'm saying I give that kid five starsmatter of fact whoever owns or manages that restaurant he needs to be recognized or given a promotion or employee of the monthsomething He's only been working there for 2 weeks and he was worked circles around the other six employees that were workingthere including the managers that were doing nothing but screaming and being ugly and screaming basically obscenities to thiskid Nathan in Spanish like I don't understand Spanish or something? It was completely ridiculous but Nathan made sure that myorder was 100% correct He even helped me carry it to the car Read more

Sunday Broadhurst 4 years ago
5

I had the Breakfast Baconator and Seasoned Fries yesterday!!! I have to say that from ALL of the local drive thru breakfast... sandwiches, THIS ONE IS THE BEST!!! It is scrumptious! I don't care much for the rest of their lunch/dinner menu, other thesalads and chili, but this sandwich is amazing!!! Read more

Alex Pappas 4 years ago
5

It has been ages since I?ve been to Wendy?s on Kemp. I?m glad I went here for a small dinner Saturday Night as they got a major... face lift and upgrade. The seating area is so modern looking, especially with the artificial fireplace and large screen, flatscreen TV. The food was fast, hot, and delicious. It was also quite big, especially the 4 for $4 deal. Best, fast food mealwith friendly customer service. Read more