Reviews for Dunkin' in Wilkes-Barre, PA
My God, one of the worst Dunkin I've ever seen. They take forever to make a sandwich. Does it take 4 people to make a sandwich?... They can't handle rush hour everyone is waiting too long. Does Dunkin forget that people have buses to catch ? Jeez stay awayfrom this location as far as possible. Take my word for it. So what you think by adding an "attractive" worker that the line isgonna disappear? She still is slow when it comes to making coffee and so is the dike with bald hair Read more
Never enough staff. The staff they have doesn't listen to order correctly. Got medium cup as replacement for large but still... charged the same amount and she didn't add my 2 donuts. Read more
I just left this dunkin on the square and after i walked away from the register girl who left me more confused and every time... I?d say something she would walk off to do it. very scattered. I didn?t realize to after i left because i was eager to leave,but when i ordered a coffee it added almost $7 to my order. I was then given uncooked snackin bacon and worker sternly withoutlooking close but also very sure that it was in fact cooked. Exiting the building was similar to come out of the other side of amushroom trip. I then walked back to the truck baffled enough to write this review. Go elsewhere for you morning/afternoonnutrition.???? Read more
Purchased a donut and a coffee. The woman with blue hair was extremely rude as well as a supervisor with short light hair. The... blue hair woman raised her voice at me! Why? Because I asked to use the bathroom. She yelled at me twice. Paying customerscannot use the bathroom. Read more
Sometimes orders take a while but the place is really busy so it?s understandable.
Stopped in in Wednesday between 2-3, and the staff was so very friendly and kind! Coffee tasted fresh even for being later in... the afternoon as were the donuts. Read more
Decent selection of fresh donuts! Love how creative their Holiday and seasonal/specialty donut collections are!! It was rather... busy.. however, the line moved really quickly and the store still looked tidy and organized. Staff was friendly and helpful. Imost certainly will be back and will recommend this location! Read more
It states it opens at 6am it?s 605 am and they haven?t open the door and I knock to just see how long due to a mobile order I... just place and they see me and ignored me but stared right at me. I don?t know how Dunkin?s would run this way when they makethe most business compare to Starbucks and curry donuts but I guess never go to the square for a morning brew. I?m going to haveto apply and show these people how to open and prep before 6 am and handle rush hours cause I just read some of the reviews andthey need someone with management experience Read more