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Reviews for Pizza Bella - Ashley/Hanover in Wilkes-Barre, PA

Daniii.Rose_ 1 year ago
1

I'm honestly tired of the inconsistent food and pizza I get from this place. Yall love to higher prices but don't make your... quality any better. Yes the food is good when you actually cook it all the way. Don't even get me started on delivery. Chargefor delivery when we have to wait hour and a half to two hours. How ridiculous? I got a cold chicken wing wrap and a pizza thatdidn't even have the cheese fully melted. It still looked like the shredded cheese was individually on br pie. Crust was softand floppy still. We picked up, so we didn't get cold food..but still good uncooked cold food anyway? I'm sitting here typing along paragraph while the pie is in the oven cooking all the way. I bought a house in ashley 4 years ago...and we keep givingyour chances because you are so close to us. But NOT WORTH IT!! IM DONE. Read more

Bore Hole 1 year ago
2

So so. Pizza was blah.. Italian hoagie doesn't use sandwich pepperoni, threw ion pizza slice pepperoni. If you don't know, you... don't understand. Maybe about the equivalent of Sheetz food, just cost more. Read more

Kimberly Kubasti 1 year ago
2

Normally I order the finicky cheesesteak and it?s delicious. No problems. Today we ordered and there?s barely steak on the... hoagies. Using cheese as the filler?. Shame on you! You raised the price which is fine but to literally have no steak on thesandwich is a bit too cheap. I will think again before ordering from here for a while. I ordered two cheesesteaks and both lookjust the same. Read more

Mel Trusts Noone 1 year ago
1

Horrible experience!! I ordered online for delivery and it never came!! The restaurant called me and said they can't deliver... because there's no drivers. So why accept online orders if your not gonna deliver?? So I said refund my money to my credit cardand the girl rudely said they can't??!! Excuse me you can't??! All I know is I better have my refund to my card or else I'mgonna report this place!!! Read more

Scotty Lorah (Scotty'Too'Hottie) 1 year ago
5

Favorite pizza joint since it came to PA when I was a kid... Extra cheese, NY style pizza is all ya need. Add a order of wings... nd call it a day! Love the Bella! Read more

Courtney Anne 1 year ago
1

Wouldn?t recommend the Buffalo chicken sandwich? wasn?t expecting a pound of blue cheese on the bun.. sandwich wasn?t even... edible. Very sloppy! Read more

Texazmane 1 year ago
5

Was in PA working all the way from Tx. Was looking for some pizza when I got off and this came up on my google maps. Same name... as an old place in San Antonio. Pizza was good ordered 2 slices, not knowing the size or the cost lol. Waited inside about10-15min no biggie. Pizza was so hot I drove halfway back to my hotel before I pulled over to eat. I was starving FR. Go pullup???????????????? Read more

Jennifer Griffiths 1 year ago
1

Have always loved their food and are most definitely "frequent flyers", but we have noticed Pizza Bella Ashley has gone downhill... terribly lately. We ordered a thick crust pizza tonight and it was pathetically thin for "thick crust", definitely not as thickas times past. According to the employee, they double the dough. If we got double dough then it's proof how sadly thin theirregular pizza has become. Ordered red garlic buffalo bites and got mild. Not the biggest deal, mistakes happen They did replacethe buffalo bites, as they should. But, rather than being apologetic that we had to make another trip there after their screw up(which was their mistake, as they ran the wrong thing up when taking the order), the employee acted as though she was doing me afavor by replacing my order with what I ordered in the first place, zero consideration that gas is $5/gallon and we had toreturn. Bare minimum customer service and some of the employees are super snarky. As far as the pizza goes, we actually startedordering thick crust because their regular crust got so pathetically thin. The prices have skyrocketed and the service andquality has noticeably plummeted. At first, we thought it was just a fluke (everyone has an off day), but it's become theconsistent norm with the past several orders we've received. It's far too expensive to keep rolling the dice hoping for thequality that once was Pizza Bella- Ashley. Such a shame! Read more