Reviews for Subway in Wilkes-Barre, PA
Absolutely terrible service, don?t order here for delivery they will deliver to the wrong house and if you try to call them they... won?t answer you phone and will get mad at you for no reason Read more
The staff is absolutely rude and disrespectful, I order food from here and they delivered the food to the wrong house and when I... tried to contact them about it they hung up in my face multiple times and when i would tried to speak, they would just hang upagain and again and I never got my food or refund. Read more
Eating subway always reminds me of my childhood
Good sandwich but BOTH bathrooms were "out of order" which means I'll never eat there again and advise against eating in if you... wash your hands before eating. I carry hand sanitizer and hand wipes with me... Read more
I recommend speaking slowly and loudly when ordering. It being written down on an order is way too difficult. ???? They forgot... the cheese, mayo, dressing, and pepper. I got toasted bread, meat, and veggies and had to finish my sandwich at home. I lookedat my receipt and there it was, all the ingredients I ordered. ???????????? idk what they're smoking but I want some. Read more
1 Placed order online and charged 2 Call store listed on receipt to make changes to order 3 Told by employee of store listed in... my receipt they don't have my order I called wrong store they have no online orders and have a good day 4 Fast forward 1hr 30min I get a call from subway Them: We made your food and we are waiting for you to pick it up Me: I called you after placing theorder and you told me you didn't have it. Them: yes but then we got it and we made it Me: when did you call me to tell me yougot it Them: I don't know but we made your food Me: the food you told me I didn't have an order for and never called to tell meyou got it and I'm supposed to know you got the order and made it anyway Them: when you called we didn't have the order we gotit after we talked to you Me: but you never called to tell me you got the order Them but we are calling you now we made it andare waiting for you to pick it up I filed a complaint with their corporate office and asked for a refund I'm told since theymade the order they told me they didn't have and never called to tell me otherwise and had to throw it away I'm not entitled toa refund. So they made and order they told me they didn't have and I'm supposed to know that they got it after telling me theydidn't have it, made it, and I'm supposed to pick it up. And because they wasted food I never knew they made I'm not entitledto my $8 and change. #ThisiswhyyoushouldalwaysbuyAmerican #boycottsubway #slopway Read more
My kids love subway and we decided to grab some hoagies on the go. The customer service was great at this location. The place is... clean and the food looked and tasted fresh. The server was patient with us as we ordered all our favorite mix ins for oursandwiches and his recommendations were on point. Prices are fair and the atmosphere was calm and inviting. I would recommendthis establishment. Read more
This subway is the worst one in the city. Rude staff, silly rules, and refusal to take accountability. They messed up my order... by delivering to the wrong address and now will not respond to me OR Door-dash. They will answer by saying ?Eat somewhere else?Really?! That?s one way to lose business. Terrible just terrible. Read more