Reviews for McDonald's in Wilkes-Barre Township, PA

Every time they get my order wrong I say I won?t go back to this location and I because the convenience of the location it?s... easier but definitely not going back. Ordered almost $40 worth of food and they forgot drinks on the kids meal and the appleslices. My fries and burger were COLD and the sauces that I asked for and PAID for were missing. I know people will say youshould check your order once you receive it but that is NOT my job and responsibility. Horrible experience. Read more

Starting off there was a mistake with the order and we were missing a hash brown. The lady said there?s nothing they can do to... fix it they are we need to go around and pay for another one. I couldn?t even pay for it there. I was frustrated because I hadchildren in the car. I asked for the franchise phone number, and the girl who is in the front yelled out you deal with thiswoman I?m going to choke her. By the way, there wasn?t just a Barre care of my food, but there was also I?m not sure what thisis. Read more

This is the newly remodeled McDonald's in front of the old Kmart store. The parking lot is already done as is the interior of... the store. The drive-thru is now two lanes from which you order and then converge into one lane to pay and pick up your food.The staff is very helpful and polite. The line was crowded but moved swiftly. Read more

Prices were low, staff were friendly, location was modern, and food was delicious. The big issue here is the lack of a dine-in... drink machine, am I supposed to ask for a refill everytime? It just comes off at stingy or stupid, probably both. No reason torecommend. Read more

I wanted to order through the drive through, the person at the register make wait for more than 5 minutes and the he took the... person through the other speaker, I got mad and I asked at the register what was wrong with the speaker the guy at the windowjust closed the window at me. I feel this was a racist action. I've beenat the one at 150 East Hampton, Wilkes-Barre, PA 18701.They always have nice workers Read more

Terrible customer service and the food is old never fresh.. all the employees have an attitude problem and I think they should... either close down and get better employees with better attitude Read more

Dear McDonald's in PA, Is there a specific reason why your establishment is infested with knats!? We couldn't concentrate on our... abysmal meal because of the constant swatting of flying intruders!! DO BETTER! Yours truly, Out of state customer. Read more

Food was okay. Bathrooms were absolutely disgusting. Staff kept pulling hair back and touching their faces. Flies and Gnats... flying around... Updated from a two star to a 4 star on 20210610. Seems like they've done a complete turn around!! Didnt give 5stars because I haven't gone in yet since the remodel.. will update soon! Went in 20211005 and the place is much better!!! Willbe returning on my way to Wilkesbarre! Read more