Reviews for Perkins Restaurant & Bakery in Wilkes-Barre Township, PA

Good food. Great service. If we ever get back there I would definitely return.

I called to order a pumpkin pie . She said there was no whipped cream on them so I asked her if she can add the whip cream.. she... said yes. I show up 20 mins later , when it was my turn she said they were getting it ready now ?! ? I get home open the box andthis is what I see ? are you serious .. glad I had some at home ?.. Read more

As a food Health inspector, I must say this location is going down hill. How many times must people come back so you can do... the same or worse. On two separate occasions in the same week, I had the worst experiences with the food. My first experiencewas with an omelet that had raw egg in it. I told the red haired manager and she said that?s normal. No offer to remake, nocompensation. Two days later, I go for dinner, what I got and what I ordered was different. I ordered the pot roaststroganoff, what I got was roast beef cut into cubes, mostly gristle and fat. When I tried to say something to the blondmanager she was all bubbly and made herself scares. It's nice to see that management is to make customers feel they are wrong,avoid situations and JDK Management ignores customers as well. I know with the slump of getting employees, and workers thevalley is facing at this time, and the cost of food items but when things are wrong they avoid the situation. You need moreaction to fix them. Read more

We ordered breakfast to go at Perkins?s in Wilkes barre township 309 one of the breakfast were missing I returned to have it... corrected and the manager I dealt with I wish I got her name was the sweetest person I have ever had the pleasure of dealingwith she not only corrected the order she then gave my wife a muffin and snuck a cinnamon bun in there with I?m sorry written onit u cannot get customer service like this anymore that woman deserves a raise Read more

On the whole, I love Perkins but I will not be gracing this one again. The food was decent, once it arrived, but my food didn't... get delivered until more than 30 minutes after I ordered it. It was a simple meal and people who ordered 15+ minutes after mewere eating before me. They were busy but not slammed. Yes, I was hangry at that point but still managed to stay respectful. Not once did the server apologize for the error nor offer me anything for the inconvenience. Either way, you can count me out. Read more

I visited Perkins on a Tuesday evening around 6:30. The place was clean and had plenty of tables available, so we had our choice... to sit anywhere. Our server was pleasant and patient, as my mother made alterations to her cheeseburger. I had the EggsBenedict and my girlfriend had a chicken salad sandwich with a strawberry salad. I ordered a third Eggs Benedict, but the cookmust have misunderstood, as I received an extra poached egg just plain. I did not request for the egg to be returned, as I wasvery hungry at the time and didn't care. The two Eggs Benedict were atrocious. They were not poached as I requested, and theyokes were very hard. The ham was just a slab that covered 1¼ of the two muffins. In other words there was no separate slice ofham for each muffin. The chicken salad sandwich was very bland, but the strawberry salad was delicious. The cheeseburger wasgood, and it came with a generous portion of French fries. The slice of coconut cream pie for dessert was a disappointment, asit had very coconut cream, and was left half-eaten. Upon checking out, I was asked by a young woman operating the registerabout my meal. My complaint about the eggs was met with an indifferent, "sorry.' Overall, the experience was such that I willnot return. The fact that it was located next to two hotels yet was practically empty is very telling. The complacency of thestaff (with the exception of our server) leads me to believe that there will be quite an attrition rate over time. Read more

This was my first time at this place and I fell in love with it. The food was so good and the service was great. The bathroom on... the other hand could have been a little bit cleaner and it could have a little bit more supplies like more toilet paper goods,paper towels, soap & hand sanitizers! Read more

So this is my first time here and it was great. The staff are pretty nice, kinda reminds me of a diner. There were many good... options, being a vegetarian and all. The food was delicious and came out in a reasonable amount of time. Bigger portion than Iwas expecting that I couldn?t even finish it! I didn?t get to try any of the pastries which I heard was so good so I?lldefinitely be back to try it. Read more