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Reviews for Casey's in Willard, MO

Jake Margiotta 2 years ago
1

I am a loyal customer of this Casey?s for years, as I grew up in Willard. I have always been happy with this Casey?s until the... other day I went in there in the morning time with my Folgers instant coffee packet like every other time in the morning. Iproceeded to make a coffee with their hot water dispenser and used one creamer and one sugar packet. I grabbed two donuts andwent to the counter to pay . A lady named Tina said I owed $3.79. I asked why so much? All I had was two donuts (don?t buy theirdonuts as I found out they are not fresh at all in fact have been frozen for months by time they are up for sale) and brought myown coffee. She said because I used a sugar packet and creamer I owed the same as if I would have just bought one of therecoffees! I told her I brought an instant coffee from home and don?t mind paying maybe .50 for the cup and sugar but not $1.79.She refused the lower the price to the proper amount. I then said if she would not correct the price then I do not wish to makethe purchase period and left. Well today I went in to purchase some food and was told I had to leave from the same employee(Tina). I left and am now writing this review due to the fact that I made a complaint days ago when it happened and have yet toreceive an sort of response from management. I do think that this particular employee has also disliked me since she has workedhere since she has never been very kind to me and is borderline being discriminatory toward me I feel; thus, want to warn othersof this ridiculousness. As I would hate for anybody else to receive or experience such an embarrassing, unnecessary, and justflat out wrong treatment. I may decide to change this review if Casey?s does in fact correct the situation; however, not surewhat they could do at this point to even correct it considering I feel attacked by Casey?s and don?t even really wish tocontinue shopping with them. By far the most unprofessional and hateful service I have ever received in m Read more

Zeb Atkins 2 years ago
5

I love Casey's. Their cashiers are kind and helpful. Their pizza is good. Their prices are fair. I recommend Casey's. Feels very... safe as well. Read more

Brandon Lauthern 3 years ago
3

Casey's is good for most things you need. On the right day, you can get amazing made-to-order sandwiches. The pizza rivals most... pizzerias. Read more

Scooter S 3 years ago
1

Kitchen staff have no priority to making order. Placed my order online it said around 20 minutes and took over 30. I went in at... the 20 minute mark amd she hadn't even made my order yet. Should look at getting better kitchen staff that care Read more

rob 4 years ago
1

the overnight crew is horrible. i have complained to several associates about them and the performance is the same. no coffee,... no creamer and no pizza/sandwiches. im now driving 7 miles out of my way to go to kum and go for coffee. i wish this was anisolated event, but consistantly im dissapointed in the performance of this crew. im not sure what your business model is, butim assuming since you are a convience store, that its about convinent sales. Read more

Kristina Pohlenz 4 years ago
5

The Casey?s in Willard, MO is the best of any we have visited. Everything is always so clean, the food is always fresh and the... employees are so kind and helpful. Dorlene and her crew does a great job! Read more

harvamatic keeping it real since 82 6 years ago
5

The employees are great but their pizza is off the chain. I can't say how many times a week I go on there. I wake up sometimes... at 2am n call in an order. Good stuff Read more

Katelyn McGarrah 8 years ago
1

I have never written an online review before, so I will try to keep this concise. I get gas at this Casey's about 3 days a week... on my commute to Springfield. I went to fill up yesterday and paid for a full tank of gas and when I got outside to pump it, myfuel door was frozen and I couldn't get to my fuel gauge. I couldn't do anything at the moment because I had to be at work in afew minutes, so on my way out of the parking lot I called Casey's to explain the situation. I asked that I would be able to pickup the gas on my way home since I had already paid for it. The person who answered the phone said "sure" and said that theywould tape a receipt and a note next to the register. I stopped last night to reclaim my gas, and of course, due to incompetentemployees with limited skills, there was no note. At this point I was on empty and forced to buy more gas. I stopped by on myway to work to speak to a manager and was told she could do nothing. Apparently Casey's in Willard has no cameras or transactionhistory on their registers. So basically I am out a tank of gas due to the negligence and lack of discipline of the Casey'semployees. Willard in Casey's has forever lost mine and my family's business which is pretty substantial because between our 5vehicles I would say we pay them $500 a week. I hope that no other customers have such trouble, but if you do I would recommendyou find a better gas station. Read more