Reviews for Moe's Southwest Grill in Williamsburg, VA
I love their food and the crew used to be pretty friendly, greeting us most of the time, well not today. We were the only ones... going in, no other customers were on the line ordering so they just look at us and that was it. We have been eating therenumerous times but we never so the sign at the front door offering free queso with the app which my husband had and used manytimes. When there was a problem trying to apply the queso through their register monitor, the young guy went to the manager andafter a while he came back saying that it?s only when you sign for the first time so when I was going to do it, the young guytold me to wait a second and went to talk to the manager again who never showed his face. The answer was confusing but weunderstood that it meant no free queso for us. I have money to buy my own queso but I just don?t understand why such a low priceitem was denied to us when we have spent a lot of money there during the years and all I heard, not from the manager, (but notin person) a bunch of excuses. Good food bad customer service. Read more
I placed my order online to skip the line. Employee were very welcoming, the dinning area was kept nice and clean. I highly... recommend coming to Moe?s! Read more
Moe's is a great place lunch for Southwest food. Burritos and Tacos are family favorites. Their chips and salsa bar is good too.... It's an easy choice for the whole family. Read more
Good burrito, plenty of chips and salsa to go along with the meal (they fill the bottom of your bag with chips like 5 guys does... with fries) but the highlight is the Moe-rita. It is a non-alcoholic soft drink from the soda fountain that is a mix of lemon,lime and a splash of orange. Tastes pretty close to an actual margarita. Read more
The food was delicious, and the atmosphere was GREAT. It's a great looking restaurant on the inside. Clean, and new and just a... nice place to eat. Food was made quick, service was also great. Read more
I always do online ordering for pick up. This location has never disappointed. Consistently good food, service and cleanliness.... The chips and queso with the salsa bar alone makes them worth it. I've been a loyal customer to the *other* burrito place foryears, but they've been steadily going downhill, while Moe's just seems to get better. Read more
We were very pleased with the efficiency and hard work of the employees here. They were keeping things moving, despite large... crowds. The food was fresh and tasty. The restrooms were immaculate. This was a great experience. Read more
This Moe?s is great. The staff are super nice and the food is always fresh. My kids love getting the cookie and juice box with... their meals. I love that they don?t make me feel uncomfortable when I ask for just a cup for water. Make sure to get therebefore noon? this place gets packed. And also, download their app, scan at the register and earn those points! I paid $3 todayfor two meals! Read more