Reviews for Spice Root in Williamstown, MA
Firstly, fiod was also sub par. Missing authentic Indian flavors. Only tastes sugary or spicy. Missing all other flavors of... herbs and vegetables. Secondly, We called 3 hours before closing, were told that they will see if they can accommodate usbecause they were very busy but then they hung up. When we arrived, they had a table available. The owner took our order, andwhen the order came, 1/2 was missing. When we asked for 2 missing entrees and 2 Naan orders missing for half our guests, theybrought them 20 minutes after, by which time half of our guests were already done with dinner. Among 5 entrees, only 1 rice wasprovided for the whole party of 9. We ordered papad for the entire table, only 3 pieces were brought to us. Napkins, silverwarewere never provided. We asked for them over and over until my husband just went himself to get them, at which point he was told"here they are, you can take them". At the end, we went up the pay the bill, check wasn't even brought to us. The person ringingus out asked how was our dinner. When we told him what we experienced, which we honestly wouldn't have done if he hadn't asked, he said rudely, what can I do now that your dinner is already over? You're right, you can't do anything now, you should havedone it earlier. You should have apologized earlier. You should have brought out the utensils and napkins prior tp us asking forthem 3 times. You should have provided us dinner plates instead of appetizer plates for dinner. And there were many other thingswrong with the whole experience but really we didn't want to ruin anyone's night. I can honestly understand an oversight, butit could have been corrected at many opportune moments. I always say, we go out to eat for the experience and service. We aren'tthere to do the restaurant a favor. We would would eat at home if we were serving ourselves all the things that are a part ofdining out. He told us we don't have to pay if we don't want to. But not only does that so Read more
We heard that the management has changed a few months ago and the food wasn't good anymore. Though we went anyway to see if that... was really the case. And oh dear, were we disappointed. It wasn't that the food was bad, it was just bland. Even some salt andpepper would have made it so much better. We barely got through half of the food. The drinks were pretty meh too. Chutney waspretty good though. Read more
Great lunch meal with variety! Vegetarian options were plentiful. Extremely friendly staff. We were visiting the town but the... owner greeted several people by name. Read more
Male server July 11th was very pleasant. Visited from vermont with my son. Good food. I usually don't go for this kind of food.... But i can say it was very very good. Alot of choices for the unadventurous . $20-30 per person for cocktail, appetizer andentree ***pic is of part eaten already Read more
I ordered the medly which had shrimp in it. They did not take the time to de-tail the shrimp and I cut the inside of my cheek.... The waiter apologized but still charged me over $21.00. I will never eat there again. Disgusted! Read more
Extremely authentic and tasty! In the very nice little town of Williamstown Massachusetts. Unassuming but definitely worth it!... The service could have been a little bit better but covid has probably taken away some of their employees. Well worth it and thechai was as if I had my own chaiwalla fixing it in front of me! This is delicious! Read more
Great Indian food. The person who said that it was overpriced and not authentic either don't know what they are talking about or... has unreasonable expectations. Tikka? Curry isn't Indian? Of course it's Indian American, but if your idea of Indian food isn'tthis, then go to India for crying out loud. Always one in every group of reviewers. Dissenting makes them feel self important.All you need to do is look at the other reviews. Read more
We had a delicious meal here. We were particularly delighted by the many vegan options on the menu. Highly recommended!