Reviews for Burger King in Willmar, MN
Friendly staff. Clean inside. Online Google search for BK menu shows that 3 different salad choices are available at this... location. When I didn't see any salad choices on their inside menu, I asked the employee who was taking my order if they hadsalads on their menu and she said that they didn't. Read more
Went through the drive through and ordered a number 5 just the sandwich, no cheese. On the menu board it's advertised as $2 for... this. I was charged almost $4 for them. False advertising. When I didn't get my fries, I went in to get the missing item. Whenasked about the order the person I assumed was manager said "ya I don't know why it's like that" we got our fries and I left.Not the first time I've reviewed so low for this place. Read more
The food was fine, but the service was awful, even in the drive thru. One of the employees was having a lengthy social... conversation with a man in his car in the drive thru, with seemingly no intentions of moving. The employee seemed completelyunconcerned about backing up the drive thru and delaying other customers' orders. Read more
I usually go to this location as the customer service and accuracy is better than the 1st st location, USUALLY! However, our... last order was a disaster. We went thru the driver thru on our way home after an extremely long day. Only 2 items in our largeorder were correct. Well my sandwich was made correctly but it was completely cold. The cheese didn't even melt a little bit.Half the order ended up in the garbage. We attempted to call both locations and both locations the phones were off. Through thedrive thru window they appeared to be fully staffed. The staff seemed to be having a great time. I'm very disappointed. Iwould've preferred to speak with the manager instead of blasting it on here but that is not an option since there phones aren'ton and I just had extensive spinal surgery so I'm unable to drive and speak with anyone in person. Read more
I have frequented this location for years now when I am passing through to head out to the farm. At one point I would have... ranked them at least a four star location. Now I will not. It seems that the customer service at this location continues todecline. I have had a few cases now in the past 4 or 5 months that my orders have been messed up in one form or another. I havejust dealt with it until now. My family and I went through drive through to get our meals about a week ago now. The inside isstill closed from what I understand so everyone has to go through the drive thru. There were only 2 other vehicles ahead of usand nobody behind us. It took roughly 10 minutes for us to even get past the ordering spot. Okay. Things happen. That could beunderstood if a customer was not fast enough. We received our order and did a quick check of it before leaving the window. Itlooked like everything was there. We pulled away and discovered that the order was not complete. I pulled back around to thedrive they ordering spot and sat there for over 5 minutes without anyone acknowledging us. I bypassed that spot and drovestraight to the window and calmly explained that our order was missing food. The young lady apologized and got the rest of ourorder and explained that they were very busy. That sure did not look like the case to us since the inside was closed and nobodywas behind us. I am guessing that other people have had the same problem since business has declined and this location does notlook very busy anymore. I might try it one more time but may just end going to this location. Sorry for the long story. Read more
I went to this burger king on May 27th and ordered the buy one get one for a dollar. I ordered two whoppers, when I opened the... second one THIS is what I saw! The bun is molded! How did the person making the whoppers not see this? Seriously? I usuallydon't eat at Burger King because I drive a truck and it's usually only drive thru open, so when the lobby is open it's a nicetreat. Well I can for sure say I will NOT be eating at this one ever again. I included the receipt in case the owner or whoeverchecks these reviews wants proof of my purchase. ???????????? Read more
Service and quality of food is hit-and-miss today was a miss. It took over 15 minutes to get my food and when I did get it the... fries were cold. Also the roof is leaking in two spots Read more
Nice BK first bk in a long time I haven't gotten sick from got the food super quickly too!