Reviews for Subway in Willoughby, OH
Willoughby subway is excellent. Well run business with great food.
They were out of most things we wanted to eat.
Not good, showed up at 7:40 in the evening, recently , open light was lit when I pulled in the parking lot, got out of my car,... started walking towards the restaurant and they turned off the sign, door was locked, hours sign clearly said open till 8,which is too early anyway, during the pandemic they were closed before 7, ridiculous, not going back. Read more
This says the restaurant is open until 10pm. I placed a mobile order and got there a little after 9pm but the store was closed.... The staff made my food and brought it to me but was really rude after I had thanked him. Not my fault your store hours aren?tadvertised properly. I refuse to come back here Read more
I don't review places because I think everyone can have a bad day.... Til today June 28th 2018 after me and my family went to... the movies we decided to take my child to Subway because it is his favorite place. It was the worse experience of my life. Ittook more than 10 mins to get my child's sandwich and it seemed like only one person was working. A young woman was makingsandwiches and ringing people up while another worker did nothing... I was shocked because it usually takes 5 mins in and outeven on a busy day in other locations. Warning: DO NOT GO HERE! Until they hire extra people or retrain those workers you willbe waiting more than 10 mins in line for ONE SANDWICH! I didn't order two because the one took 10 mins FOR ONE SANDWICH! It wasnot a lot of people there this day either. I won't be going back to this one... Have a great day! Read more
Food and staff was fantastic. What wasn't great was the manager hiding in the back while one employee handled an entire store... full of people. Heather, the manager only stepped out once to ask the one employee to cover a shift and when he said he couldn'tshe proceeded to berarate him about it and threaten to call his family to verify his excuse, she then insulted him in front ofthe entire store and threw the store phone at him. 2/10 will not return Read more
My family and I visited this location and was told by the female employee that it was disrespectful to visit a restaurant 15... minutes before it closes. Why is the restaurant open until 10pm if they don't want to serve until that time. This isn't a finedining restaurant where they have to cook a full meal. I thought it was disrespectful for the employee to treat the customerthat way. She needs to have a class in customer service and how you treat customers who pay you for your minimal wage job. Read more
Quick, friendly service. My 6? sub was perfect to the last bite!