Reviews for CHI-SHACK in Willowbrook, IL
Normally my food is always good when I order from here. But today I had a $50 delivery order which consisted of chicken tenders... with barbecue sauce and a burger and I got no sauces which would be OK if they didn’t charge me for the cheese sauce I cannoteven enjoy my Meal. I know people make mistakes but when I call nobody cared to fix the situation the person was very rude andbasically told me there was nothing that he could do because I placed the order online. I was a faithful customer until now itseems they only care about their bottom line not satisfying to customers. Read more
Food is always fresh here, I have tried several menu items and they have all been delicious. Their burgers are excellent, their... fries are always fresh, I also like their chicken sandwiches. I highly recommend this place. Read more
Friendly staff, clean, affordable, and delicious. What more can you ask for. We sampled the bacon burger, chicken strips,... Italian beef, and hotdog and they each hold their own. The restaurant is small so drive thru might be your best option on a busyday. Overall they get high marks from me. Thanks for the great food! Read more
I took my family of 6 here for family bonding. We spent around $70. Two of my children ordered vanilla milkshakes. They... weren't sweet. It tasted like frozen milk with whipped cream. I went to say something about it to the cashier and was told"that's how it is made". We ended up throwing the milkshakes away. I would've like to gotten a replacement or something, (afterpaying $70), but I didn't. I say if you go there, get the burgers, they were good. Read more
Very disappointed with my experience when I went to order my food the order taker made me feel rushed I had to repeat myself... several times I then left the drive through because it was taking to long so I went inside an paid for my order where I was tolda different price I paid 9.00 when it was originally 14 of course I paid for the wrong order then when the finally figured outwhich order was mine I noticed she didn’t give me my peppers so when I asked can I just get them on the side the manager says80 cents and to get home and open this up and see how the cheese is just clunked on my sandwich on top of the service I receivedI am completely discussed and will never return Read more
Food is FRESH, and fries are HOT. My boss recommended this place to me and my coworkers. I'll definitely go again when I need to... get away for lunch. Read more
Great food and never a long wait for one person. Facilities are clean and well cared for. Drive thru or walk in service.... Employees all wear masks correctly. All native Chicagoan approved. Glad to find some good city digs here in the west burbs. Makesure to try the donuts! Read more
Food is consistently great. I tend to be very specific with my burger order, but their bacon burger is perfect as is, no special... order warranted. Chicken tenders don't need any sauce and the fried pickles are perfect! Morning Donuts are alsoincredible! Only complaint is that they regularly forget cheese sauce for my fries. Read more